Territory Service Merchandising Rep - Tupelo, MS

NOVO BUILDING PRODUCTS•Tupelo, MS

3d•$21 - $21•Onsite

About The Position

The Territory Service Merchandising Rep services Novo Building Products products, including lumber, moulding, and millwork, in Lowe’s stores across the Tupelo, Columbus, Batesville, Starkville, and New Albany territory. The position follows a regular, predetermined store-call schedule, with possible travel to additional stores outside the assigned territory. The schedule is Monday through Friday, 8 a.m. to 5 p.m., with travel of up to 50% and a day shift. The representative stocks replenishment orders, maintains product presentation and inventory, processes damaged-product credits and returns, and works with store personnel to address customer concerns and reduce product outages. The role also includes training store personnel, recommending products and changes, supporting store resets and special events, and managing expenses in accordance with company policies. Replenishment orders are to be stocked within 48 hours of delivery. Novo Building Products is a manufacturer and distributor of stair parts, mouldings, doors, specialty millwork, and board products. The company describes its culture as one where team members are encouraged to contribute, change, and grow. The position offers $20.75 per hour, a $380 monthly car allowance, mileage reimbursement, and quarterly and annual bonus potential. A $2,000 new-hire sign-on bonus is paid in four $500 installments after 30 days, 90 days, 180 days, and 12 months, subject to attendance requirements.

Requirements

High school diploma.
Valid driver’s license and acceptable driving record.
Proof of current auto insurance.
Solid organization and time-management skills.
Computer skills, specifically Microsoft Outlook, Excel, and Word.
Ability to work a flexible work schedule.
Selling, communication, and interpersonal skills.
Fluency in English, written and verbal.
Courtesy, diplomacy, tact, and demonstrated ability to foster relationships based on integrity and professionalism.
Ability to travel overnight or daily to service stores.
Ability to drive to and from stores.
Ability to meet the stated physical demands, including prolonged standing and walking, bending or twisting, lifting, and pushing or pulling wheeled equipment.

Responsibilities

Travel to assigned stores on a regular, predetermined call schedule and, as needed, to additional stores outside the assigned territory.
Build and maintain relationships with store personnel, including store management, red vest associates, and MST.
Maintain accurate inventory through focus and cycle-count adjustments and by notifying customers of necessary changes.
Maintain the appearance of company products by cleaning, culling, placing suggested orders, preparing returns and credits, and keeping point-of-purchase materials current and in place.
Train store personnel on the company’s products and services.
Analyze performance, product mix, market conditions, and new-product opportunities, and recommend changes when appropriate.
Facilitate store reset activity with the NHC Store Planning Team as required.
Participate in special events such as grand openings, contractor nights, product knowledge training, and company meetings.
Stock assigned replenishment orders within 48 hours of delivery and stock additional stores as needed.
Manage expenses according to corporate policies and procedures.
Represent the company with professionalism, courtesy, ethics, and a can-do attitude.