Territory Sales Specialist I

WEG Electric Corp•Duluth, GA

6d•Onsite

About The Position

WEG Electric Corp. is seeking a Territory Sales Specialist I to join its team at the Duluth office. The role supports and guides customers and outside sales personnel, with a focus on delivering an excellent customer experience in a fast-paced, customer-facing environment. The specialist guides customers and outside teams through WEG’s processes, handles and verifies orders, responds to customer requests, and evaluates inquiries involving pricing, stock availability, product modifications, and engineering requirements. The role also follows up on opportunities, oversees assigned company accounts, supports assigned outside sales team members, and leads onboarding for new customers until their accounts can transition to a team account. Applicants must be authorized to work in the United States. WEG does not offer visa sponsorship for this role. Candidates must submit an updated resume and complete the company application to be considered.

Requirements

High school diploma.
At least 1 year of relevant experience.
Functional Microsoft Office skills.
Moderate understanding of industry trends, market forces, and customer expectations.
Basic product knowledge and applications.
Proficiency with the product catalog.
Phone etiquette for customer interactions.
Must be authorized to work in the United States; visa sponsorship is not offered.

Responsibilities

Guide customers and outside teams through WEG’s processes to provide a positive and complete customer experience.
Receive and process orders, verifying information for order accuracy and on-time delivery.
Respond quickly and confidently to customer requests.
Evaluate inquiries and provide pricing, stock availability, and information about necessary modifications or engineering requirements so appropriate product options can be presented.
Proactively follow up on opportunities to ensure customer expectations have been met.
Oversee company-identified accounts to ensure the customer base continues to support company goals.
Coordinate with and support assigned outside sales team members, removing obstacles so they can focus on growing new business.
Lead the onboarding process for new customers and develop their accounts until they can transition to a team account.