Territory Sales Specialist I

WEG Electric Corp•Duluth, GA

7d•Onsite

About The Position

WEG Electric Corp. is seeking a Territory Sales Specialist I to join its team at the Duluth office. This customer-facing role supports and guides customers and outside sales personnel, with a focus on providing an excellent customer experience in a fast-paced environment. The position coordinates support for assigned outside sales team members and helps new customers get onboarded and develop their accounts until they can transition to a team account. The pay range is $50,013–$62,515 per year. Candidates must be authorized to work in the United States; WEG does not offer visa sponsorship for this role. Applicants must submit an updated resume and complete the company application. WEG is an Equal Opportunity/Affirmative Action employer.

Requirements

High school diploma.
Minimum of 1 year of relevant experience.
Functional Microsoft Office skills.
Moderate understanding of industry trends, market forces, and customer expectations.
Basic product knowledge and applications.
Proficiency with the product catalog.
Phone etiquette for customer interaction.
Must be authorized to work in the United States.

Responsibilities

Guide customers and outside teams through WEG’s processes to ensure a positive and complete customer experience.
Receive and process orders, verifying information to support order accuracy, on-time delivery, and customer experience.
Respond quickly and confidently to customer requests.
Evaluate and process inquiries to provide pricing, stock availability, and information about necessary modifications or engineering requirements so appropriate product options can be presented.
Proactively follow up on opportunities to ensure customer expectations have been met.
Oversee company-identified accounts to ensure the customer base continues to support company goals.
Coordinate with and support an assigned list of outside sales team members, removing obstacles so they can focus on growing new business.
Lead the onboarding process for new customers and develop their accounts until they can transition to a team account.