Dell Territory Sales Representative

2020 Companies•Long Island, NY

3d•Onsite

About The Position

2020 Companies is hiring a full-time Brand Representative to represent Dell in retail stores across an assigned market. The role builds relationships and brand awareness, supports sales, trains retail associates, and maintains Dell product displays and merchandising standards. The representative engages shoppers and store personnel, demonstrates products, shares product information, and helps create positive customer experiences. Product training is provided. The position involves visiting multiple retail locations, planning visits in advance, and traveling within the assigned territory. Representatives monitor display condition and placement, conduct merchandising resets and refreshes, gather market and customer insights, and report sales activity and observations. Performance is measured against quarterly sales goals, weekly in-store time goals, visit execution, and the ability to develop productive business relationships.

Requirements

High school diploma or GED equivalent.
Excellent verbal and written communication, presentation, and interpersonal skills.
Ability to conduct consultative selling that overcomes objections and connects product recommendations to customer needs.
Strong analytical skills and customer service orientation.
Strong multitasking, time-management, and attention-to-detail skills.
Ability to work independently in an unstructured work environment.
Ability to travel within 70 miles of the ideal market ZIP code, with occasional travel to other markets.
Must have and maintain reliable transportation and state-required minimum liability automobile insurance coverage.

Nice To Haves

Six or more months of previous retail selling experience in consumer electronics or other technical or wireless products.
Six or more months of successful training experience, preferably in direct marketing or retail environments.
Prior technology knowledge.

Responsibilities

Build brand awareness and relationships with shoppers, retail associates, store managers, and other stakeholders.
Demonstrate Dell products, answer questions, discuss product features, and make recommendations based on customer needs.
Drive sales through direct and indirect sales activities and meet or exceed personal productivity goals and monthly and quarterly metrics.
Train retail associates and managers on Dell products, offerings, and selling points.
Schedule and facilitate sales and product training for retail personnel.
Maintain Dell brand standards by inspecting displays and marketing materials and ensuring display devices are clean, functional, and available to customers.
Execute retail display resets and refreshes, including placing or removing devices and marketing materials.
Work with store leaders to address pricing and merchandising issues and communicate needs for marketing materials and promotional collateral.
Conduct surveys of branded fixtures and displays and accurately record findings.
Visit multiple stores on a daily and weekly basis, scheduling visits at least two weeks in advance.
Collect weekly customer insights and market intelligence, including competitor pricing, promotions, incentives, and customer preferences or sentiment.
Report sales, schedules, activities, best practices, customer feedback, and sales or marketing channel recommendations.
Develop and maintain affiliate distribution relationships and support merchandising travel opportunities.
Meet quarterly sales goals and weekly in-store time goals, and maintain appropriate documentation for each visit.