Territory Sales Representative - Mobile, AL

Ole Mexican Foods Inc•Bessemer, AL

About The Position

The Territory Sales Representative is responsible for growing sales across assigned routes and maximizing profitability. The role establishes, maintains, and develops business, social, and civic relationships with customers and sales drivers. The representative supports sales and service levels, identifies and acquires new business, and provides high-quality customer service to retail accounts. The position involves regular customer and store visits, prospecting, preparing tailored selling plans, negotiating advertisements and displays, monitoring out-of-stock reports, and communicating progress to the Division Sales Manager. It also includes supporting route operations, maintaining organized paperwork and compliant truck inventory, attending safety meetings, and ensuring equipment and vehicles are kept in good condition.

Requirements

Must be at least 23 years old.
At least 1 year of experience in retail or field-based sales.
Basic computer skills, including downloading documents and using email, the internet, and Microsoft Word.
Effective communication and problem-solving skills.
Ability to work independently and represent clients professionally.
Ability to communicate with management promptly by phone or email.
Experience using personal access to functional tools such as a smartphone or smart pad and computer.
Valid driver’s license, full coverage auto insurance, and a clean motor vehicle record.
Ability to work indoors and outdoors while visiting customers and using a company vehicle.
Ability to work with varied customer types in stores, including greeters and back-store receivers.
Ability to carry 20 to 40 pounds.
Ability to keep the vehicle and/or truck clean.
Must follow safety measures, including wearing back-brace support when picking up cases; bending the knees to organize products in some stores may be required.
Self-motivated sales team member with strong leadership, communication, organization, decision-making, problem-solving, and time-management skills.

Nice To Haves

Bachelor’s degree.
Bilingual Spanish.

Responsibilities

Establish and maintain collaborative relationships with sales drivers, store managers, and key customer decision makers.
Communicate organizational goals and execution expectations to company drivers, provide weekly updates, and send training documentation to Human Resources.
Meet sales expectations while delivering high-quality customer service to customer accounts.
Identify leads, manage prospects, acquire new business, and manage company-generated leads.
Visit customers and prospective customers to provide information and support needed to secure and maintain business.
Anticipate customer needs, determine appropriate solutions to business problems, and provide a high level of customer service.
Maintain call frequency with major retail chain District Managers to support sales and service levels.
Build rapport and trust with store management through frequent visits and communication.
Prepare tailored selling plans using knowledge of retail customers and the company’s product portfolio to pursue growth opportunities.
Follow through on sales and service commitments and exceed store management expectations.
Develop and maintain knowledge of company products and pricing.
Complete scheduled in-person prospecting to establish initial and follow-up appointments with key decision makers.
Communicate weekly or daily with the Division Sales Manager about sales activities, progress toward goals, and prospective customers.
Visit stores periodically to identify service strengths and opportunities.
Visit customers weekly, at least twice per week, to negotiate advertisements and gain space or displays.
Attend store grand openings and anniversaries.
Review the weekly Out-of-Stock report and address deficiencies.
Manage time effectively to service stores and maintain customer relationships, ensuring customers have a contact for store issues.
Establish a contingency plan for organizing, rerouting, or running a route when needed, and keep route paperwork organized.
Ensure stores are well serviced without credits.
Follow procedures for entering and exiting the back of the truck and attend required weekly safety meetings.
Ensure equipment is in good working condition and truck inventory is compliant.
Follow company procedures, including personal hygiene policies.
Perform other duties as assigned.