About The Position

The Territory Sales Manager is responsible for achieving sales objectives and growing sales volume for Hoya Vision Care products in an assigned territory while delivering an exceptional customer experience. The role adds new Eye Care Professional (ECP) accounts and grows existing ECP business and customer loyalty through Hoya Vision Care’s branded products, marketing strategies, service excellence, and technical superiority. Candidates must reside in the territory; this is a remote position located in Portland, Oregon. The position manages territory sales planning, prospecting, new business acquisition, account relationships, budgets, expenses, customer pipelines, and performance against sales targets. It uses corporate tools and applications to plan and document territory activity and collaborates with internal business partners to support customer relations and sales objectives. The role also trains accounts on premium branded products and promotions, monitors market and competitor activity, and adapts customer business plans based on performance and opportunities. Travel throughout the territory may take up to 90% of the time, with occasional out-of-area and overnight travel expected.

Requirements

  • Demonstrated sales results with 1 to 3 years of sales experience.
  • Must reside in the assigned territory.
  • Must have a valid driver’s license, valid auto insurance coverage, and access to a vehicle.
  • Must have an acceptable Motor Vehicle Record (MVR) under Hoya’s MVR policy.
  • Must be capable of regularly operating a vehicle for extended periods and traveling in the territory up to 90% of the time.
  • Must be capable of driving for extended periods under a variety of conditions and spending extended periods sitting in a vehicle.
  • Computer and presentation skills, including Microsoft Suite.
  • Ability to meet the physical demands of the role, including frequently sitting, walking, and driving; occasionally standing and walking; frequently lifting or moving 10 pounds; and occasionally lifting or moving up to 25 pounds.

Nice To Haves

  • Bachelor’s degree preferred.
  • Optical knowledge and experience are valuable for understanding the complexities of vision care.

Responsibilities

  • Meet or exceed sales targets and territory performance goals through prospecting, new business acquisition, and execution of sales metrics, including management of the monthly budget.
  • Build consultative customer relationships and trusted-advisor relationships with ECPs to grow branded product sales and their businesses.
  • Use corporate tools and applications to plan territory strategies, document actions, monitor progress, and achieve sales objectives.
  • Collaborate with Lab Partners, Customer Service, Marketing, Revenue Management, and other internal departments to support customer relations and sales objectives.
  • Manage the territory sales budget, emphasizing sales volume and strategic initiatives while controlling expenses.
  • Prospect accounts and acquire new business through cold calls and effective analysis.
  • Use Sales Force and Power BI to plan and carry out territory activities that drive sales.
  • Develop and manage the customer pipeline to project future sales volume in collaboration with business partners.
  • Adapt the selling approach to customer segmentation, audience, and ECP business needs.
  • Create detailed, customized customer business plans with clear and measurable goals.
  • Analyze performance outcomes, adjust business plans, and develop strategic initiatives for accounts; review and refine plans quarterly with the District Sales Manager.
  • Monitor marketplace trends, competitor activity, customer demographics, and customer needs to identify opportunities and deliver value.
  • Train existing and prospective accounts on Hoya Vision Care premium branded products and promotions through ongoing communication and touchpoints.
  • Evaluate and observe customer touchpoints to help ECPs improve their customers’ experience.
  • Provide routine updates about products, pricing, timely customer feedback, and HOYA Business Reviews.
  • Seek and apply feedback through ongoing communication with the District Sales Manager, remaining open to coaching and continuous improvement.
  • Travel throughout the territory, including occasional out-of-area and overnight travel.
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