Territory Sales Manager - Portland, OR (Must Live in Territory)

HOYA Vision Care•Lewisville, TX

10h•Remote

About The Position

The Territory Sales Manager is responsible for achieving sales objectives and growing sales volume for HOYA Vision Care products in an assigned territory while delivering an exceptional customer experience. The role focuses on acquiring new Eye Care Professional (ECP) accounts, growing existing ECP business, and strengthening customer loyalty through branded products, marketing strategies, service excellence, and technical expertise. Candidates must live in the territory. This is a remote position located in Portland, Oregon. The manager plans and executes territory sales strategies, manages the sales budget and expenses, builds consultative customer relationships, and develops account-specific business plans. The role includes prospecting, customer training, pipeline management, sales analysis, and collaboration with internal partners. The employee may also be asked to perform additional duties by their supervisor.

Requirements

Demonstrated sales results and 1 to 3 years of sales experience.
Must reside in the assigned territory.
Valid driver’s license, valid auto insurance coverage, and access to a vehicle.
Acceptable Motor Vehicle Record under HOYA’s MVR policy; driving is an essential job function.
Ability to regularly operate a vehicle for extended periods and travel throughout the territory up to 90% of the time.
Ability to drive for extended periods under varied conditions and spend extended periods sitting in a vehicle.
Computer and presentation skills, including Microsoft Suite.
Flexible work schedules and occasional out-of-area and overnight travel are expected.
Ability to meet the physical demands of the role, including frequent sitting, walking, and driving; occasional standing; and frequent lifting or moving of 10 pounds and occasional lifting or moving of up to 25 pounds.

Nice To Haves

Bachelor’s degree preferred.
Optical knowledge and experience are valuable for understanding the complexities of vision care.

Responsibilities

Meet or exceed sales targets and territory performance goals through prospecting, new business acquisition, and execution of sales metrics, including monthly budget management.
Develop consultative customer relationships and trusted-advisor partnerships with ECPs to grow branded product sales and their businesses.
Use corporate tools and applications to plan territory strategies, document actions, monitor progress, and achieve sales objectives.
Collaborate with lab partners, Customer Service, Marketing, Revenue Management, and other internal departments to support customer relations and sales objectives.
Seek and apply feedback through ongoing communication with the District Sales Manager, demonstrating openness to coaching and continuous improvement.
Manage the territory sales budget, emphasizing sales volume and strategic initiatives while controlling expenses.
Prospect accounts, make cold calls, analyze opportunities, and acquire new business.
Use Salesforce and Power BI to plan and conduct sales activities.
Develop and manage the customer pipeline to project future sales volume in collaboration with business partners.
Adapt the sales approach to customer segmentation, audience, and ECP business needs.
Create detailed, customized customer business plans with clear, measurable goals.
Analyze performance, adjust business plans, develop account initiatives, and review and refine plans quarterly with the District Sales Manager.
Monitor market trends, competitor activity, customer demographics, and customer needs to identify opportunities and build customer loyalty.
Train current and prospective accounts on HOYA Vision Care premium branded products and promotions through ongoing communications and touchpoints.
Evaluate and observe customer touchpoints to identify ways to improve the ECP’s customer experience.
Provide routine updates on products, pricing, customer feedback, and HOYA business reviews.
Communicate clearly across modes and tailor communications to customers’ needs.
Prepare for and conduct valuable sales conversations, including researching, planning, setting agendas, providing context, and focusing on outcomes.
Identify buying influences, understand buyer needs and priorities, assess readiness and urgency, and build customer relationships and solutions.
Hold self and others accountable for commitments.
Collect, analyze, and interpret sales data to understand customer behavior, identify trends and opportunities, measure performance, and inform sales strategies, including forecasting, channel performance, conversion rates, and pipeline analysis.
Organize daily work schedules and manage time in response to changing priorities.
Travel throughout the territory, potentially up to 90% of the time, including occasional out-of-area and overnight travel.
Perform additional duties as requested by the supervisor.