About The Position

Stevens Equipment Supply, a member of Daikin Industries, is a wholesale distributor of equipment, parts, and supplies for residential and light commercial heating and air conditioning, hospitality, and refrigeration industries. The Territory Sales Manager is responsible for planning, organizing, maintaining, developing, and growing a volume-driven, profitable base of approximately 50 target and core dealers in the Minot, North Dakota area. The role develops business with existing and prospective dealers, maintains sales revenue and gross margin, and works with branch teams to increase territory sales. The manager serves as a product and channel expert, monitors customer satisfaction and competitive trends, and ensures customers have information about products, promotions, processes, and services. This position requires independent work with limited supervision, project and process management, and coaching and reviewing the work of lower-level professionals. Travel of up to 30% is required, mostly within the assigned region.

Requirements

  • Minimum 5 years of sales experience; HVAC industry experience is preferred.
  • High school diploma or GED equivalent.
  • Proficient sales ability and ability to build and execute a robust sales plan.
  • Excellent verbal and written communication and presentation skills.
  • Proficient computer skills, including Microsoft Office and internal systems such as CRM and expense reporting.
  • Strong relationship-building and customer service skills, including the ability to generate business through negotiation and execution of a sales plan.
  • Strong organizational, multitasking, and time-management skills.
  • Ability to focus and maintain a high level of attention to detail.
  • Ability to read and interpret construction documents and drawings/plans.
  • Knowledge of HVAC products, services, customers, and market trends.
  • Demonstrated discernment and sound judgment.
  • Self-motivated and able to work autonomously with minimal supervision.
  • Good judgment, strong work ethic, and integrity.
  • Ability to perform essential responsibilities with or without reasonable accommodations.
  • Legally authorized to work in the United States without requiring employer-sponsored work authorization now or in the future.

Nice To Haves

  • College degree.
  • Sales experience within the HVAC industry.

Responsibilities

  • Plan, organize, maintain, develop, and grow a volume-driven, profitable base of approximately 50 target and core dealers.
  • Target and sign up dealers within the assigned territory, including A Plus Dealers.
  • Build sales through active communication with existing and potential customers about product launches, services, supplies, prices, programs, and discounts.
  • Maintain and improve sales revenue and gross margin.
  • Maintain accurate call history in the CRM system.
  • Collaborate with Branch Managers and their teams to increase sales within assigned branches in the territory.
  • Develop remedial action plans as required to meet or exceed customer development and weekly sales targets.
  • Serve as the channel expert on product features, benefits, performance, and design guidelines.
  • Ensure client accounts have information needed to meet and exceed customer service expectations, including policies and processes related to promotions, product launches, billing, returns, and product changes.
  • Periodically contact customers to assess satisfaction with the organization, products, and services.
  • Monitor competitive activity and trends within the territory.
  • Expand the company's knowledge base of its products and features.
  • Understand and follow work instructions, operating procedures, and company policies.
  • Perform additional duties when requested.
  • Manage projects and processes independently with limited supervision.
  • Coach and review the work of lower-level professionals.

Benefits

  • Benefits are effective on day one for all full-time direct hires.
  • Training programs to guide team members and develop new skills.
  • Career growth opportunities.
  • Opportunity to be part of a global company whose family brands are backed by Daikin Industries, Ltd.
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