Territory Sales Manager II - Birmingham, AL

Office Depot•Birmingham, AL
•Onsite

About The Position

The Territory Sales Manager II acquires new mid-market customers and expands relationships with existing accounts in an assigned geography. This outside-sales role serves organizations with approximately 50–1,000 white-collar employees and up to $1.5 million in annual purchasing potential, positioning ODP Business products, services, and solutions to grow accounts and market penetration. The role builds relationships with decision makers and influencers through networking, relationship development, customer visits, and cold calling, and is expected to spend at least 30 hours per week outside the office working in the designated territory. The position manages existing account revenue, identifies additional opportunities across product categories and services, and provides consultative recommendations based on customer needs. It also owns territory planning, sales execution, and accurate customer, activity, and pipeline records in ODP’s CRM. The Territory Sales Manager collaborates with customer service, sales support, and other internal teams to address issues, retain customers, and drive results, while sharing selling knowledge and supporting peer learning where appropriate. This is a regional, field-based position. Candidates must be local to and able to travel across one of the listed locations: Cincinnati, Ohio; Nashville, Tennessee; or Birmingham, Alabama. Compensation is 100% commission-based, with a non-recoverable annual draw of $60,000 paid biweekly and uncapped quarterly commission based on margin and IGM performance. On-target expected earnings are $120,000 per year. The company offers a benefits package that includes a 401(k), as well as opportunities to move and grow within the organization.

Requirements

  • High school diploma or equivalent; a bachelor’s degree is preferred.
  • At least 2 years of experience.
  • Demonstrated relationship-building, negotiation, and closing skills, gained through work experience, internships, or other relevant activities.
  • Experience or aptitude in consultative selling, needs analysis, and recommending solutions.
  • Ability to work in a deadline-driven, fast-paced environment, manage multiple priorities, and adapt to change.
  • Experience working collaboratively in a team environment to achieve shared goals.
  • Proficiency in Microsoft Office, including Word, Excel, and PowerPoint.
  • Ability to learn and effectively use internal systems, sales tools, and reporting platforms.
  • Ability to achieve monthly sales and revenue goals and meet or exceed assigned revenue goals and quotas.
  • Ability to conduct consultative customer analyses and recommend tailored products and solutions.
  • Ability to develop long-term client relationships that support renewals, upselling, and cross-selling.
  • Ability and comfort securing and conducting face-to-face meetings with key decision makers.
  • Ability to build a network through persuasive sales calls, customer visits, industry events, and internal referrals; comfort initiating contact with new prospects through cold calling.
  • Effective written and spoken English communication skills; strong presentation and interpersonal skills, and ability to communicate value propositions clearly and confidently.
  • Strong time-management, organizational, and follow-up skills; ability to maintain CRM customer, contact, and activity records.
  • Ability to travel regularly within the assigned territory to meet customers and prospects.
  • Ability to read, write, speak, and understand English.
  • Valid driver’s license and a driving record in good standing.
  • Must be local to and able to travel across one of the listed locations: Cincinnati, Ohio; Nashville, Tennessee; or Birmingham, Alabama.

Nice To Haves

  • Bachelor’s degree.
  • Working knowledge of CRM tools such as Salesforce.com.
  • Related work experience in sales, customer service, or business development.

Responsibilities

  • Expand existing accounts by meeting with customers in person, identifying additional revenue opportunities across product categories and services, understanding evolving needs, and increasing account penetration and share of wallet.
  • Identify, prospect, and close new mid-market customers within the assigned territory through in-person meetings, networking, and cold calling.
  • Develop relationships with decision makers, influencers, end users, and buyers, and present tailored solutions using customer profiles and ODP’s strategic pricing strategy.
  • Spend a minimum of 30 hours per week outside the office actively working in the designated territory.
  • Manage and service current customer spend to support satisfaction and retention; coordinate with customer service, sales support, and other internal teams to resolve issues and maintain relationships.
  • Own territory planning, business-development strategies, and execution of sales initiatives.
  • Maintain accurate and current customer, activity, and pipeline information in ODP’s CRM to support forecasting, reporting, and account planning; ensure work-product data integrity.
  • Serve as a subject-matter resource on customer requirements and selling strategies; share best practices, support peer learning, and contribute to coworker development and training where appropriate.
  • Collaborate with cross-functional teams to align account strategies, resolve issues, and drive results.
  • Provide management with regular updates and reports on account activities, sales forecasts, and client feedback.

Benefits

  • 401(k)
  • Additional benefits package (specific benefits not detailed).
  • Opportunities to move and grow within the organization.
  • Eligibility to participate in an incentive program, subject to the Incentive Plan terms and conditions.
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