Territory Operations Director- Home Health

AccentCare, Inc. • Sugar Land, TX

2d

About The Position

The Territory Operations Director - Home Health is responsible for daily operations and clinical services across the Sugarland territory, including multisite locations as needed. The role directs agency functions, drives operational performance against established KPIs, and administratively supervises the provision of quality care to agency clients. It ensures territory practices comply with agency policies, professional standards, and state and federal requirements.

The director manages staff selection, training, and development, including regular coaching of direct reports and leadership development. The role is accountable for territory attrition and identifying at-risk staff with plans to support retention. Success also requires navigating a matrixed business environment and building effective partnerships with other AccentCare departments.

The position requires prior home health and/or hospice leadership experience. A current Texas RN license is preferred. The listed salary is $120,000 to $130,000 depending on experience, plus bonus.

Requirements

• At least two years of health-related experience, along with the education, knowledge, and ability to effectively direct the program.
• Bachelor’s degree from an accredited college or university.
• At least two years of experience in business and fiscal functions in a health care setting.
• Three to five years of people management and administrative experience in home health care or a hospice program.
• Previous home health and/or hospice leadership experience.
• Licensed driver with an insured automobile in good working order and in accordance with state and/or organization requirements.

Nice To Haves

• Current RN license in the State of Texas.
• Experience in business and fiscal functions in a health care setting.

Responsibilities

• Direct daily operations, agency functions, and clinical services for the territory, including multisite locations as necessary.
• Drive operational performance in line with established KPIs for the Administrator position and direct and indirect reports in the territory.
• Administratively supervise the provision of quality care to agency clients.
• Ensure agency policies and procedures are implemented in compliance with professional standards and state and federal requirements.
• Manage staff selection, training, and development, and foster leadership development.
• Hold monthly or more frequent coaching sessions with direct reports.
• Manage overall territory attrition, identify at-risk staff, and develop action plans to prevent staff attrition where needed.
• Build relationships and influence partnerships with other AccentCare departments in a matrixed business environment and shared responsibility model.

Benefits

• Medical, dental, and vision coverage.
• Paid time off and paid holidays.
• Professional development.
• Company-matching 401(k).
• Flexible spending and health savings accounts.
• Company store credit for the first AccentCare-branded scrubs for patient-facing employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager