Territory Manager - Moses Lake, WA

US Foods•Moses Lake, WA

1d•$81,000 - $105,000

About The Position

The Territory Manager is responsible for owning and strengthening relationships with assigned customers, primarily contract accounts, with flexibility to support independent customers. The role drives customer penetration and retention, identifies growth opportunities, manages attrition risk, and builds long-term customer relationships. It collaborates with local sales leaders, new business managers, supply chain, and merchandising to support growth, inventory planning, and route efficiency. The Territory Manager uses online platforms such as MOXe, SOUS, and Sigma to manage accounts, track performance, and prioritize actions. The role communicates with customers about mutual performance, products, programs, and market trends through regular interactions and formal business reviews. It involves frequent field work, customer visits, and driving a personal motor vehicle for check-ins and follow-ups. Overnight travel may be required for training, meetings, or other company events.

Requirements

At least three years of experience in sales and distribution.
Exceptional customer service and interpersonal skills.
Competitive spirit and results-driven mentality.
Ability to thrive in a fast-paced environment, balance competing priorities, and maintain high standards of service and accountability.
Experience using quantitative and qualitative research data.
Excellent oral and written communication, customer service, and presentation abilities.
Demonstrated problem-solving ability and negotiation skills.
Familiarity with Microsoft Office products, such as Excel and PowerPoint.
Ability to occasionally lift or carry up to 75 lbs.
Valid driver's license and a motor vehicle record in good standing.
High school diploma or equivalent.

Nice To Haves

Foodservice sales and distribution experience.
Restaurant operations experience.
Bachelor's degree.

Responsibilities

Own the full relationship for assigned customers, primarily contract customers, while supporting independent customers as needed.
Execute penetration and retention strategies by identifying growth opportunities, managing customer attrition, and building long-term relationships.
Partner with supply chain and merchandising on inventory planning and route efficiencies.
Work with the leader to balance customer visits with inventory work and help ensure customers have appropriate inventory levels.
Use online platforms such as MOXe, SOUS, and Sigma to manage accounts, track performance, and prioritize actions.
Communicate with customers about mutual performance, new products, programs, and market trends through ongoing communication and periodic formal business reviews.
Drive a personal motor vehicle for regular customer check-ins, site visits, and follow-ups.
Perform other duties as assigned by the manager.