Territory Manager (WA, Olympia)

Charlie Health•Olympia, WA
•$75,000 - $90,000•Hybrid

About The Position

Charlie Health provides personalized virtual behavioral healthcare for people navigating mental health conditions, substance use disorders, and eating disorders. Its mission is to connect people to life-saving treatment and expand access to meaningful care. The Territory Manager joins the Outreach team to build relationships with clinical partners in the local community, increase access to Charlie Health programs, and support patients, parents, and providers. The role develops and executes go-to-market strategies for market penetration, deepens referral partnerships, and shares market feedback to inform marketing and product decisions. The position requires extensive local fieldwork, including meetings with patients, parents, providers, and potential referral partners four to five days per week.

Requirements

  • Must be based in Olympia, Washington.
  • Must be fluent in English.
  • One to four years of proven sales experience; experience owning and exceeding KPIs is a plus.
  • Ability to travel locally four to five days per week, within approximately one hour’s driving distance, to meet potential referral partners.
  • Reliable transportation and a valid driver’s license.
  • Ability to energize, advise, and persuade senior corporate personnel.
  • Strong interpersonal, relationship-building, and listening skills, with a natural consultative style.
  • Strong project management skills and demonstrated ability to manage details in a fast-paced, fluid environment.

Nice To Haves

  • Experience working with or selling to healthcare organizations.
  • Experience with Microsoft Office, Salesforce, and Zoom.

Responsibilities

  • Develop and operationalize go-to-market strategy for efficient new market penetration.
  • Create, build, and manage relationships with referral sources across priority markets.
  • Work in the field four to five days per week, leading meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and establish community partnerships.
  • Design strategies to better support and engage referral partners across different channels.
  • Deepen Charlie Health’s penetration across existing partnerships.
  • Attend and lead educational meetings, marketing presentations, and networking events in person and via conference call.
  • Synthesize and share market feedback from partners, patients, and stakeholders to inform future marketing and product strategies.
  • Work with internal partners, including marketing, product, client success, and legal, to deliver go-to-market goals.

Benefits

  • Comprehensive benefits for full-time, exempt employees.
  • Uncapped performance-based bonus.
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