Territory Manager, Market Support

US Foods•Plymouth, MN
•$55,000 - $95,000

About The Position

The Territory Manager, Market Support develops and manages established and new customers by selling food and non-food items to achieve sales and profitability goals. The role is the primary owner of customer relationships, engages customers in value-added activities, and leverages other resources to pursue penetration opportunities and open new accounts. While covering for Territory Managers working on other projects, the Market Support manager works in a team-based selling model. The expected transition to a Territory Manager role is approximately 9 to 12 months, subject to sales leadership approval. US Foods provides a comprehensive training program for this position. The position has no direct reports. It involves frequent field work outside the office, visiting customers in variable weather and temperature conditions. The manager drives to existing and prospective customers and may need to lift or carry up to 75 pounds. The role receives incentive compensation, and the initial expected base rate is $55,000–$95,000, depending on relevant experience, education, skills, function, location, and other applicable factors.

Requirements

  • High school diploma or equivalent.
  • Valid driver’s license; motor vehicle record must be in good standing.
  • Excellent oral and written communication skills and presentation abilities.
  • Ability to build internal and external relationships and cold-call to develop new business.
  • Exceptional customer service and interpersonal skills.
  • Competitive spirit and results-driven mentality.
  • Problem-solving ability, organization, and negotiation skills.
  • Collaborative, team-oriented approach with internal and external stakeholders.
  • Proficient computer skills, including Microsoft Office products.

Nice To Haves

  • At least 1 year of sales experience preferred.
  • Foodservice industry, culinary, restaurant management, or hospitality experience preferred.
  • Experience using customer relationship management tools such as Salesforce preferred.

Responsibilities

  • Foster customer relationships using a team-based selling model.
  • Manage deliveries according to the transportation department’s routing schedule and troubleshoot order-process problems such as delivery mis-picks, short loads, and stock-outs.
  • Communicate about and collect accounts receivable as needed, working with the credit department and clients; collect balances due under approved credit terms.
  • Use other resources to pursue top penetration opportunities and open new accounts.
  • Develop new business and identify prospective customers through market intelligence databases, business directories, existing-client leads, organizations and clubs, trade shows, and conferences.
  • Stay informed about market conditions, product innovations, and competitors’ products, prices, and sales, and share information with customers as a value-added service.
  • Drive a motor vehicle to existing and prospective customers and ensure product delivery, which may involve lifting or carrying up to 75 pounds.

Benefits

  • Health insurance
  • Pre-tax spending accounts
  • Retirement benefits
  • Paid time off
  • Short-term and long-term disability
  • Employee stock purchase plan
  • Life insurance
  • Incentive compensation
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