Territory Manager, Phoenix, AZ, Transcatheter Heart Valve

Edwards Lifesciences•Phoenix, AZ

About The Position

The Territory Manager develops the Transcatheter Heart Valve (THV) market within an assigned territory. The role partners with Field Clinical Specialists and the Regional Director to guide physicians and staff in device use, helping them achieve proficiency and support positive patient outcomes. Success requires advanced competence in interventional cardiology, strong sales ability, technical knowledge, business acumen, and the leadership and training skills needed to build trust and respect. The position calls for deep experience selling innovative products in a cath lab. The role promotes Edwards Lifesciences’ transcatheter aortic heart valve replacement technology and works with cardiologists and clinical teams to support patient care. It includes developing customer relationships, expanding product use, coordinating new sites’ progression from selection to independence, meeting sales targets, forecasting and managing territory activity, implementing marketing and product launch plans, maintaining customer records, and managing inventory. The position is based in Phoenix, Arizona, and may require travel of up to 50%. Edwards offers competitive salaries, performance-based incentives, and benefits programs for employees and their families.

Requirements

Bachelor’s degree in a related field and at least five years of progressive sales experience, or equivalent work experience based on Edwards criteria.
Medical device industry experience, or equivalent work experience based on Edwards criteria.
Deep experience selling innovative products within the cath lab.
Valid driver’s license and clean driving record.
Ability to travel up to 50%.

Nice To Haves

Expertise in catheter-delivered technology and comfort providing hands-on clinician training.
Established network in the interventional cardiology market.
Successful track record closing technical medical sales.
Previous experience in a sales or clinical support role, launching a new technology.
Expert clinical skills, specifically in cardiac surgery or interventional cardiology.
Sales skills including drive and self-motivation, strong interpersonal and communication skills, ability to plan, organize, close, and deliver, and capacity to work autonomously.
Flexibility to change easily between technical and sales requirements.

Responsibilities

Acquire thorough working knowledge of products, therapies, procedures, and applications.
Establish customer contact and strengthen relationships to create and protect THV business.
Drive penetration of THV products in the assigned territory.
Create new business with new customers.
Coordinate site activities from selection to independence, including identifying the site team and coordinating training and proctoring with the Education team in accordance with the Sales & Education strategy.
Present patient selection information to cardiologists and surgeons.
Achieve sales targets.
Monitor sales activity and plan and prepare forecasts by account, product, and therapy for the territory; propose expenses for meetings and customer activities, including proctor visits.
Keep customer records up to date.
Execute Edwards’ marketing and product launch strategy.
Manage inventory, including ordering, shipment, swaps, and scrap.