CRM Territory Manager - Phoenix, AZ

Boston Scientific • Phoenix, AZ

1d

About The Position

At Boston Scientific, the CRM Territory Manager represents Cardiac Rhythm Management technologies in a defined geographic region. The role develops clinical partnerships, drives strategic sales, and supports procedures involving therapies for irregular heart rhythms, heart failure, and prevention of sudden cardiac arrest. The portfolio includes implantable cardioverter defibrillators (ICDs), insertable cardiac monitorization systems (ICMs), and cardiac resynchronization therapy (CRTs).

The Territory Manager develops customer relationships and sales plans, educates clinicians about CRM products, and oversees clinical resources supporting device implants, programming, troubleshooting, and follow-up care. The position provides direct support during implants in hospital labs and operating rooms and requires participation in a 24/7/365 rotational call schedule, variable hours, and an extensive onboarding and training program.

Requirements

• Minimum of a bachelor’s degree or equivalent clinical or sales experience.
• Minimum of 3 years’ experience in medical device or pharmaceutical field sales.
• Strong technical aptitude and ability to explain and support complex product solutions.
• Willingness to participate in a 24/7/365 rotational call schedule with the sales team.
• Flexibility to work variable hours and complete an extensive onboarding and training program.

Nice To Haves

• Master’s degree or MBA.
• Experience in structural heart, interventional cardiology, electrophysiology, or related fields.
• Minimum of 5 years’ experience in medical device or pharmaceutical field sales.
• Prior experience supporting cardiovascular device implantation.

Responsibilities

• Drive sales by scheduling and conducting calls with current and prospective customers to meet or exceed monthly, quarterly, and annual revenue and unit targets.
• Develop and execute strategic, data-informed territory sales plans based on product positioning, market competition, and customer needs.
• Engage hospital personnel and physicians to understand procedural volume, product usage, and unmet needs, and align Boston Scientific solutions accordingly.
• Resolve product-related issues and service concerns through innovative thinking and collaboration with internal teams, including marketing, pricing, and clinical research.
• Develop relationships across hospital departments and identify key purchasing influencers and decision-makers.
• Deliver presentations and product demonstrations to educate clinicians and support adoption of CRM technologies.
• Oversee and manage clinical resources supporting device implants, programming, troubleshooting, and follow-up care across the territory.
• Provide direct support during device implants in hospital labs and operating rooms, followed by ongoing engagement to support patient and customer satisfaction.

Benefits

• Core and optional benefits are offered; details are available at www.bscbenefitsconnect.com.
• Variable compensation under the Sales Incentive Compensation Plan, including certain annual non-discretionary incentives based on predetermined objectives.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level