Territory Manager, SUD (PA, South Central)

Charlie Health•South Central, PA, PA

14h•$94,000 - $114,000

About The Position

Charlie Health is hiring a Territory Manager, SUD to help scale its Substance Use Disorder program nationally as part of a founding go-to-market team. The position is responsible for building and executing territory-level growth efforts in South Central Pennsylvania and shaping how Charlie Health engages referral partners in detox centers, residential treatment centers, rehabilitation facilities, and other SUD-focused organizations. The Territory Manager educates partners about Charlie Health’s SUD treatment and mental health programs and works to improve access to care for people on the path to recovery. This role involves extensive in-field outreach and relationship building, along with close collaboration across leadership, marketing, clinical, operations, and analytics teams. It is suited to someone who thrives in a high-accountability environment and wants to help develop a new growth program. The role is based in South Central, Pennsylvania and requires extensive regional travel, including outreach in the field four to five days per week.

Requirements

Must be based in South Central, Pennsylvania.
Willingness to travel extensively around South Central, Pennsylvania.
At least four years of proven sales or business development experience.
Demonstrated ability to build relationships, educate stakeholders, and foster collaboration.
Exceptional interpersonal, communication, and organizational skills.
Strong project management skills and ability to manage details in a dynamic environment.

Nice To Haves

Experience in healthcare or behavioral health outreach.
Familiarity with the SUD treatment ecosystem and community ties.
Experience with Microsoft Office, Teams, and Salesforce.

Responsibilities

Develop and execute a territory-level go-to-market strategy to grow the SUD program.
Build trust-based relationships with SUD referral partners across higher and lower levels of care.
Conduct in-field outreach four to five days per week, meeting with referral partners to educate them about Charlie Health’s SUD programs and services.
Identify barriers to treatment and collaborate with referral sources to improve access to care.
Collect and synthesize partner and stakeholder feedback to refine messaging, positioning, execution, and marketing, operational, and product strategies.
Collaborate with leadership and cross-functional teams to improve the SUD growth motion.
Partner with internal teams to develop tailored engagement strategies for SUD care providers and support long-term collaboration.
Represent Charlie Health in community settings, industry events, conferences, and educational sessions to promote awareness of the SUD program.
Work cross-functionally with marketing, clinical, operations, and analytics teams to achieve growth goals within the SUD channel.