Territory Manager, SUD (TX, Dallas)

Charlie Health•Dallas, TX
•$70,000 - $90,000

About The Position

Charlie Health is hiring a Territory Manager, SUD, to help scale its Substance Use Disorder program nationally as part of a founding go-to-market team. The role develops relationships with referral partners in SUD settings, including detox centers, residential treatment centers, rehabilitation facilities, and other SUD-focused organizations, and educates them about Charlie Health’s SUD treatment and mental health programs. The position is suited to someone comfortable with high accountability and building a growth strategy and playbook from the ground up. The role is based in the Dallas, Texas area and requires extensive local travel and regular in-field outreach.

Requirements

  • Must be based in the Dallas, Texas area.
  • Willingness to travel extensively around the Dallas, Texas area.
  • At least 4 years of proven sales or business development experience.
  • Demonstrated ability to build relationships, educate stakeholders, and foster collaboration.
  • Exceptional interpersonal, communication, and organizational skills.
  • Strong project management skills and ability to manage details in a dynamic environment.

Nice To Haves

  • Experience in healthcare or behavioral health outreach.
  • Familiarity with the SUD treatment ecosystem and community ties.
  • Experience with Microsoft Office, Teams, and Salesforce.

Responsibilities

  • Develop and execute a territory-level go-to-market strategy focused on growing the SUD program.
  • Build deep, trust-based relationships with SUD referral partners across higher and lower levels of care.
  • Conduct in-field outreach 4–5 days per week, meeting with referral partners to educate them about Charlie Health’s SUD programs and services.
  • Identify barriers to treatment and collaborate with referral sources to improve access to care.
  • Collect and synthesize partner feedback to refine messaging, positioning, and execution.
  • Collaborate with leadership and cross-functional teams to continuously improve the SUD growth motion.
  • Partner with internal teams to create tailored engagement strategies for SUD care providers and support long-term collaboration.
  • Represent Charlie Health in community settings, industry events, conferences, and educational sessions to promote awareness of its SUD program.
  • Gather and synthesize feedback from partners and stakeholders to refine marketing, operational, and product strategies.
  • Work with marketing, clinical, operations, and analytics teams to achieve growth goals within the SUD channel.

Benefits

  • Comprehensive benefits are offered to full-time, exempt employees.
  • Uncapped performance-based bonus.
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