Territory Manager, SUD (TX, Houston)

Charlie Health•Houston, TX

About The Position

Charlie Health is hiring a Territory Manager, SUD, to join its founding go-to-market team and help scale its Substance Use Disorder program nationally. The role will shape how Charlie Health engages referral partners in settings such as detox centers, residential treatment centers, rehabilitation facilities, and other SUD-focused organizations. The Territory Manager will educate partners about Charlie Health’s SUD treatment and mental health programs and explain how these services can support people on the path to recovery. This is a high-accountability role for someone who wants to build a growth approach from the ground up. The Territory Manager will develop and execute a Houston-focused territory strategy, conduct frequent in-field outreach, build trusted partner relationships, identify barriers to treatment, and gather feedback to improve the program’s messaging and execution. The role works closely with leadership and teams across marketing, clinical, operations, and analytics.

Requirements

Must be based in Houston, Texas.
Willingness to travel extensively around Houston, Texas.
At least 4 years of proven sales or business development experience.
Demonstrated ability to build relationships, educate stakeholders, and foster collaboration.
Exceptional interpersonal, communication, and organizational skills.
Strong project management skills and the ability to manage details in a dynamic environment.

Nice To Haves

Experience in healthcare or behavioral health outreach.
Familiarity with the SUD treatment ecosystem and community ties.
Experience with Microsoft Office, Teams, and Salesforce.

Responsibilities

Develop and execute a territory-level go-to-market strategy focused on growing the SUD program.
Build deep, trust-based relationships with SUD referral partners across higher and lower levels of care.
Conduct in-field outreach 4–5 days per week, meeting with referral partners to educate them about Charlie Health’s SUD programs and services.
Identify barriers to treatment and collaborate with referral sources to improve access to care.
Collect and synthesize partner feedback to refine messaging, positioning, and execution.
Collaborate with leadership and cross-functional teams to continuously improve the SUD growth motion.
Create tailored engagement strategies with internal teams that resonate with SUD care providers and support long-term collaboration.
Represent Charlie Health in community settings, industry events, conferences, and educational sessions to promote awareness of its SUD program.
Gather and synthesize partner and stakeholder feedback to refine marketing, operational, and product strategies.
Work with marketing, clinical, operations, and analytics teams to achieve growth goals within the SUD channel.