Territory Manager, SUD (TX, Houston)

Charlie Health•Houston, TX

21h•$94,000 - $114,000

About The Position

Charlie Health is hiring a Territory Manager, SUD, to help scale its Substance Use Disorder (SUD) program nationally. As part of a founding go-to-market team, the role will help build the program’s growth playbook and develop engagement with referral partners in settings such as detox centers, residential treatment centers, rehabilitation facilities, and other SUD-focused organizations. The Territory Manager will educate partners about Charlie Health’s SUD treatment and mental health programs and how these services can support people on the path to recovery. The role is based in Houston, Texas, and involves extensive local travel and in-field outreach four to five days per week. The successful candidate will develop a territory-level growth strategy, build trusted partner relationships, identify barriers to treatment, and share partner feedback to improve messaging, marketing, operations, and product strategy. They will work with leadership and cross-functional teams, including marketing, clinical, operations, and analytics, and represent Charlie Health at community and industry events. This role is suited to someone who thrives in a high-accountability environment and wants to help build a new growth area. The position offers a target base compensation of $70,000–$90,000 per year, plus an uncapped performance-based bonus, with expected overall compensation of $94,000–$114,000. Compensation is determined individually based on factors including location, experience, expertise, and internal pay equity.

Requirements

Must be based in Houston, Texas.
Willingness to travel extensively around Houston, Texas.
At least four years of proven sales or business development experience.
Demonstrated ability to build relationships, educate stakeholders, and foster collaboration.
Exceptional interpersonal, communication, and organizational skills.
Strong project management skills and ability to manage details in a dynamic environment.

Nice To Haves

Experience in healthcare or behavioral health outreach.
Familiarity with the SUD treatment ecosystem and community ties.
Experience with Microsoft Office, Teams, and Salesforce.

Responsibilities

Develop and execute a territory-level go-to-market strategy focused on growing the SUD program.
Build deep, trust-based relationships with SUD referral partners across higher and lower levels of care.
Conduct in-field outreach four to five days per week to educate referral partners about Charlie Health’s SUD programs and services.
Identify barriers to treatment and collaborate with referral sources to improve access to care.
Collect and synthesize partner and stakeholder feedback to refine messaging, positioning, marketing, operational, and product strategies.
Collaborate with leadership and cross-functional teams to continuously improve the SUD growth motion.
Partner with internal teams to develop tailored engagement strategies for SUD care providers and support long-term collaboration.
Represent Charlie Health in community settings and at industry events, conferences, and educational sessions.
Work cross-functionally with marketing, clinical, operations, and analytics teams to achieve growth goals within the SUD channel.