Territory Manager - Substance Use Disorder (Delray Beach / West Palm Beach)

You Are Accountable•Delray Beach, FL

12d•Onsite

About The Position

Accountable is a virtual support program for substance use recovery and sobriety, matching members with certified peer recovery coaches and offering daily breathalyzer monitoring, remote drug testing, and virtual recovery groups. The program serves as a step-down from treatment, a supplement to clinical programs, or an initial support for those seeking a different relationship with alcohol. Founded by individuals in recovery, Accountable has supported over 10,000 members and is expanding its payer coverage.

Requirements

Live in the territory.
Hold a valid driver's license.
Have reliable transportation.
2+ years of outside sales, community outreach, admissions, or business development experience.
Ability to speak the language of the treatment world (detox, residential, PHP, IOP, outpatient, MAT, sober living) and understand where recovery support fits.
Understanding of how people pay for and access care (private pay, commercial insurance, Medicare) to answer cost-related questions.
Proven experience with cold outreach, list building, and converting cold contacts into relationships.
Experience carrying and hitting a sales number.
Ability to credibly converse with clinical directors and parents.
Disciplined about CRM usage and same-day logging.

Nice To Haves

Behavioral health, treatment admissions, home health, hospice, or pharma field experience.
Existing relationships with treatment providers or clinicians in the specified market.
Personal or family recovery experience.

Responsibilities

Build and work a territory plan covering the market's referral sources.
Be in the field 4–5 days a week, conducting 15–20 meetings weekly once ramped.
Sell consultatively, understanding referrer needs before pitching and being willing to state when Accountable is not the right fit.
Call on treatment providers including residential programs, detoxes, PHP/IOPs, sober livings, and their associated discharge planners, case managers, and alumni coordinators.
Call on clinical providers such as therapists, addiction medicine and psychiatry practices, primary care, and hospital social workers.
Call on community partners including drug courts, interventionists, DUI and family law attorneys, EAPs, and recovery community organizations.
Run in-services and lunch-and-learns.
Attend coalition meetings, recovery events, and conferences.
Activate new accounts and maintain existing ones, aiming for at least quarterly referrals from each active account.
Close the loop with every referrer after each interaction.
Log all activity in the CRM on the same day.
Adhere to Accountable's compliance standards in all referral relationships.