Territory Manager - Substance Use Disorder (Philadelphia)

You Are Accountable•Philadelphia, PA

8d•$60,000 - $75,000•Onsite

About The Position

Accountable is a virtual support program for substance use recovery and sobriety, matching members with certified peer recovery coaches. The program includes daily breathalyzer monitoring, remote drug testing, and virtual recovery groups. It serves as a step-down from treatment, an alongside support for clinical programs, or a first step for individuals seeking a different relationship with alcohol. Founded by individuals in recovery, Accountable has supported over 10,000 members and is expanding its coverage across payer segments.

Requirements

Live in the territory, hold a valid driver's license, and have reliable transportation.
2+ years of outside sales, community outreach, admissions, or business development experience.
Ability to speak the language of the treatment world, understanding terms like detox, residential, PHP, IOP, outpatient, MAT, and sober living, and how recovery support fits in.
Understanding of how people pay for and access care (private pay, commercial insurance, Medicare) to answer cost questions accurately.
Experience with cold outreach, including building lists, knocking on doors, and turning cold contacts into relationships.
Proven track record of carrying a number and meeting sales targets.
Ability to communicate credibly with both clinical directors and parents.
Discipline in using CRM with same-day logging.

Nice To Haves

Existing relationships with treatment providers or clinicians in the Philadelphia market.
Personal or family recovery experience.

Responsibilities

Build and work a territory plan covering the market's referral sources.
Be in the field 4–5 days a week, conducting 15–20 meetings per week once ramped.
Sell consultatively, understanding a referrer's client needs before pitching and being willing to state when Accountable is not the right fit.
Call on treatment providers including residential programs, detoxes, PHP/IOPs, sober livings, and their associated discharge planners, case managers, and alumni coordinators.
Call on clinical providers such as therapists, addiction medicine and psychiatry practices, primary care, and hospital social workers.
Call on community partners including drug courts, interventionists, DUI and family law attorneys, EAPs, and recovery community organizations.
Run in-services and lunch-and-learns, and attend coalition meetings, recovery events, and conferences.
Activate new accounts and maintain existing ones, aiming for every active account to refer at least quarterly.
Log all activity in the CRM on the same day.
Work within Accountable's compliance standards in all referral relationships.