Territory Manager, MCS - San Diego

Abbott Laboratories • San Diego, CA

55d • $83,300 - $166,600

About The Position

Abbott’s Heart Failure business develops solutions to diagnose, monitor, and manage heart failure. The Territory Manager, MCS is responsible for driving sales and providing clinical and technical support to customers across an assigned territory. The role manages account relationships and sales processes, works collaboratively with internal teams, and contributes to territory and regional planning. Extensive travel throughout the territory, including overnight travel, is required.

Requirements

• Bachelor’s degree in a relevant field of study, or equivalent.
• Five years of medical device sales experience within the cardiovascular field.
• Ability to travel extensively throughout the territory, including overnight travel.
• Understanding of hospital account management.
• Proven ability to establish strong customer relationships.

Responsibilities

• Achieve sales targets outlined in the SIP and Vital Few.
• Maintain clinical knowledge of Abbott Ventricular Assist Device (VAD) systems and support cases as needed.
• Manage business processes, including customer contract negotiations, price quotes, complaints, monthly reports, TAPs, Blue Sheets, Partnership Summary, SFA, RMA, expense management, and Concur expense reporting.
• Collaborate with territory team members and internal departments, including Clinical, Market Development, Training and Education, Center Development, Reimbursement, Technical Services, Customer Service, Marketing, and Field Management.
• Grow the business through account assessment, forecasting, and strategic planning using the Strategic Selling Sales Methodology.
• Ensure customer satisfaction and adhere to Advamed guidelines.
• Apply knowledge of hospital administration, purchasing, and reimbursement policies.
• Participate in region-wide projects.
• Establish customer relationships and maintain professional conduct.
• Initiate account contacts, conduct sales calls, provide clinical and technical support, and maintain regular contact with current and potential accounts in the assigned territory.
• Prepare territory budgets and revenue forecasts for approval and inclusion in the annual sales plan; provide field input to strategic and tactical planning and sales projections for inventory forecasting.
• Serve as a corporate liaison with internal teams and departments to provide a high level of customer service.
• Monitor and report relevant activity, sales calls, calendars, and sales performance by account within the assigned geography.
• Provide input for timely formal offers and price quotes, and report factual feedback on market participant activity.
• Complete sales and expense reports and other requested documentation on time and in accordance with company policy; maintain a planning calendar.
• Protect company equipment and confidential information and manage the expense budget responsibly.
• Provide support at trade shows as requested by management.
• Immediately report product failures and customer complaints to Regulatory Affairs and, as appropriate, Technical Services, following established reporting processes.
• Share ideas on product improvements and potential new accessories with Research and Development.
• Perform other duties as assigned by management.

Benefits

• Employees may qualify for free medical coverage in the Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• Retirement savings plan with high employer contribution.
• Tuition reimbursement.
• Freedom 2 Save student debt program.
• FreeU education benefit, providing an affordable and convenient path to earning a bachelor’s degree.
• Career development opportunities with an international company.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level