Community Manager - San Diego

Greystar•Escondido, CA

1d•$80,000 - $85,000•Onsite

About The Position

The Community Manager oversees day-to-day operations of an assigned stabilized apartment property, including team members, daily activities, and resources. The role is accountable for achieving budgeted financial and operational goals and ensuring compliance with company policies and procedures and applicable housing laws and regulations. The San Diego property has 99 units. The schedule is Tuesday through Saturday, 9 a.m. to 6 p.m., subject to change based on business needs. The Community Manager manages property finances, revenues, expenditures, vendor payments, leasing and lease enforcement, marketing, resident satisfaction, property condition, and staff performance. The role also supports the client/owner relationship and completes accounting, financial, administrative, and other reports. In California, the manager is responsible for using the California-specific Lease File Checklist to ensure lease documents are complete, compliant, and consistently organized. This position is eligible for a 100% housing discount. The annual salary range is $80,000–$85,000. Additional compensation may include onsite bonus programs. Benefits for full-time employees include medical, dental, vision, disability, and life insurance; paid time off and holidays; onsite housing discounts subject to availability; a paid sabbatical after 10 years of service; a 401(k) with company match; paid parental leave; fertility benefit reimbursement; an Employee Assistance Program; and other insurance, legal, and charitable giving benefits.

Requirements

3–5 years of community management experience; the posting also specifies a minimum of 4–6 years of relevant experience demonstrating property management, sales, marketing, and customer service capabilities.
Experience using Yardi Systems or RealPage.
Ability to manage multiple priorities in a fast-paced environment.
Excellent communication, conflict-resolution, and customer-service skills.
Detail-oriented and self-motivated, with the ability to work independently, lead, and collaborate as part of a team.
All licenses and/or certifications required by applicable state and local jurisdictions.
Valid driver’s license to drive a golf cart on the property.
Proficiency with internet, word processing, spreadsheet, and database management programs.
Management and supervisory skills sufficient to hire, lead, direct, evaluate, and manage team members, including maintenance specialists.
Ability to physically access all exterior and interior parts of the property, community, and amenities.
Ability to push, pull, lift, carry, or maneuver up to 20 pounds independently and 50 pounds with assistance.
Bachelor’s degree from an accredited college or university in Business Management, Real Estate, or a related field is preferred.

Nice To Haves

Bachelor’s degree from an accredited college or university in Business Management, Real Estate, or a related field.
Strong proficiency in property management software, preferably Entrata, Yardi, and/or OneSite.

Responsibilities

Provide input into property budgets by analyzing financial statements, marketing information, and operational reports.
Meet revenue targets by setting rent rates, ensuring timely collection and posting of rent and fees, making bank deposits, and preparing and reviewing monthly financial status reports.
Review and approve vendor, contractor, and service-provider invoices; reconcile work or products, verify insurance certificates, code charges, and coordinate related communications.
Control expenditures within the approved budget and manage the petty cash fund.
Oversee lease enforcement, including approving applications, discounts, and renewal leases; conducting apartment inspections; following notice requirements; evicting residents; and imposing and collecting allowable lease charges.
Analyze market and economic trends and implement short- and long-range marketing and leasing strategies to meet occupancy and revenue goals.
Promote resident satisfaction and retention by responding to complaints, questions, and requests and addressing service issues promptly.
Ensure maintenance team members meet company standards for responding to and completing resident service requests.
Inspect the property regularly and address conditions to ensure buildings, grounds, and amenities meet safety, cleanliness, appearance, and appeal standards.
Interview, hire, orient, train, and manage property staff performance in accordance with company policies, values, and business practices.
Support the client/owner relationship by meeting with owners, conducting property tours, reporting on property performance, and responding to owner requests.
Complete accounting, financial, administrative, and other reports and perform other duties as assigned or necessary.
For California properties, use the California-specific Lease File Checklist to ensure lease documents are complete, compliant, and consistently organized.
Ensure on-site staff permitted to drive the golf cart hold valid driver’s licenses.

Benefits

100% housing discount for this position.
Competitive medical, dental, vision, disability, and life insurance benefits, including low-cost (free basic) employee-only medical coverage.
Paid time off: 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure, and a birthday day off is available after one year of service.
Onsite housing discounts at Greystar-managed communities, subject to discount terms and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Onsite property positions may be eligible for weekly, monthly, and/or quarterly bonus programs.