Community Manager - San Diego

Greystar Management Services•Escondido, CA

1d•Onsite

About The Position

The Community Manager manages the day-to-day operations of an assigned stabilized apartment community with 99 units. The role oversees team members, daily activities, and property resources to achieve budgeted financial and operational goals, while ensuring compliance with company policies and applicable housing laws and regulations. The manager contributes to property budgeting and financial performance, oversees rent collection, vendor payments, expenditures, lease enforcement, marketing and leasing strategies, resident satisfaction, property maintenance and inspections, staff hiring and performance, and client or owner communications. The position also prepares accounting, financial, administrative, and other reports. In California, the manager is responsible for using the state-specific Lease File Checklist to ensure lease documents are complete, compliant, and consistently organized. The position is based at an onsite property in San Diego, California. The schedule is Tuesday through Saturday, 9 a.m. to 6 p.m., and may change according to business needs. The role includes a 100% housing discount. The annual salary range is $80,000–$85,000, with potential eligibility for performance-based bonus programs.

Requirements

Three to five years of community management experience is required.
Experience using Yardi Systems or RealPage is required.
Four to six years of relevant experience demonstrating property management, sales, marketing, and customer service capabilities sufficient to manage apartment-community operations, resolve customer issues, complete financial records and reports, increase sales revenue, and coordinate a team.
Ability to manage multiple priorities in a fast-paced environment.
Excellent communication, conflict-resolution, and customer-service skills.
Detail-oriented and self-motivated, with the ability to work independently, lead, and collaborate as a team member.
Hold all licenses and certifications required by applicable state and local jurisdictions.
Valid driver's license required to drive a golf cart on the property; other on-site staff with golf-cart access must also have valid driver's licenses.
Proficiency with internet, word-processing, spreadsheet, and database-management programs.
Strong proficiency with property-management software.
Management and supervisory skills to hire, lead, direct, evaluate, and manage team members, including maintenance specialists.
Ability to access all interior and exterior areas of the property and amenities.
Ability to push, pull, lift, carry, or maneuver up to 20 pounds independently and up to 50 pounds with assistance.

Nice To Haves

Bachelor’s degree from an accredited college or university, preferably in Business Management, Real Estate, or a related field.
Experience with Entrata, Yardi, and/or OneSite.

Responsibilities

Contribute to property budgets by analyzing financial statements, marketing information, and operational reports.
Meet revenue targets by setting rent rates, ensuring timely collection and posting of rent and fees, making bank deposits, and preparing and reviewing monthly financial reports.
Approve vendor, contractor, and service-provider invoices by reconciling work or products, checking insurance certificates, coding charges, and coordinating communications as needed.
Control expenditures within the approved budget and manage petty cash.
Oversee lease enforcement, including approving applications, discounts, and renewal leases; conducting apartment inspections; following notice requirements; evicting residents; and imposing and collecting allowable fees and charges.
Analyze market and economic trends and implement short- and long-range marketing and leasing strategies to meet occupancy and revenue goals.
Promote resident satisfaction and retention by responding to complaints, questions, and requests and resolving service issues.
Ensure maintenance team members meet company standards for responding to and completing resident service requests.
Inspect the property and take action to ensure buildings, grounds, and amenities meet safety, cleanliness, appearance, and appeal standards.
Interview, hire, orient, train, and manage property staff in accordance with company policies and practices.
Support client and owner relationships by holding meetings, conducting property tours, providing performance updates, and responding to requests.
Complete accounting, financial, administrative, and other reports, and perform other assigned or necessary duties.
For California properties, use the California-specific Lease File Checklist to ensure lease documents are complete, compliant, and consistently organized.

Benefits

100% housing discount for this position; onsite housing discounts at Greystar-managed communities are subject to discount and unit availability.
Competitive medical, dental, vision, disability, and life insurance benefits.
Low-cost (free basic) employee medical coverage for employee-only coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
Birthday off after one year of service.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility-benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Potential eligibility for weekly, monthly, and/or quarterly bonus programs for onsite property positions.