Territory Business Manager, Service - Atlanta, GA / Birmingham, AL
About The Position
The Territory Business Manager represents Baxter and its products, building trust with healthcare customers through product knowledge, customer-focused solutions, and strong relationships with doctors, nurses, and other decision makers. The role is responsible for profitable growth and expansion of the service sales portfolio while maintaining the existing installed base across Alabama, Georgia, the Florida Panhandle, Southern Mississippi, and Southeast New Orleans. The manager identifies growth opportunities, develops territory sales plans and a dynamic sales funnel, and sells service solutions including long-term service agreements, repair services, and OEM parts. The role involves partnering with internal business units and external healthcare providers to develop profitable proposals, negotiate sales, implement solutions, and support customer satisfaction. It also includes assessing customer-owned equipment before service agreements, maintaining industry regulatory and technical product knowledge, and using Salesforce daily to manage sales activity. Travel varies from 50% to 75%.
Requirements
- Strong understanding of the solutions selling process.
- Ability to build successful high-level relationships.
- Strong planning, organization, and communication skills.
- Proven influencing skills, including the ability to understand and influence personnel from nurses to C-level decision makers.
- Demonstrated analytical skills to track sales activity, develop sales plans, understand local market competitive trends, and analyze sales deals.
- Authorization to work for any employer in the United States; visa sponsorship or transfer is not available.
Responsibilities
- Identify profitable revenue growth opportunities and drive them to timely closure.
- Strengthen customer relationships across levels and departments to maintain and grow existing revenue.
- Develop and implement a comprehensive sales targeting plan and maintain a dynamic sales funnel for the assigned territory.
- Use Salesforce.com daily to document and manage the sales funnel, customer contact data, meeting notes, and sales progression.
- Drive profitable sales growth for service solutions, including long-term service agreements, repair services, and OEM parts.
- Monitor competitive activity in the territory and develop plans to address problem areas.
- Prepare, analyze, and develop overall solutions for new sales; draw on resources to ensure proposal and implementation-plan profitability.
- Negotiate with healthcare providers to finalize sales.
- Collaborate with sales contributors, service teams, and corporate partners to support high levels of customer satisfaction.
- Facilitate inventory and assessment of customer-owned equipment before implementing service agreements.
- Maintain industry regulatory knowledge and technical product knowledge to support customer education.
- Travel within the territory, with travel varying from 50% to 75%.
Benefits
- Medical and dental coverage starting on day one for eligible roles.
- Basic life, accident, short-term disability, long-term disability, and business travel accident insurance.
- Employee Stock Purchase Plan with the ability to purchase company stock at a discount.
- 401(k) Retirement Savings Plan with employee contributions and company matching options.
- Flexible Spending Accounts.
- Educational assistance programs.
- Paid holidays.
- Paid time off ranging from 20 to 35 days based on length of service.
- Family and medical leaves of absence.
- Paid parental leave.
- Commuting benefits.
- Employee Discount Program.
- Employee Assistance Program.
- Childcare benefits.
- Sales incentive compensation for achieving or exceeding goals.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
