Territory Business Manager, Service - Atlanta, GA / Birmingham, AL

Baxter • Batesville, IN

2d

About The Position

The Territory Business Manager, Service is responsible for profitable growth and expansion of Baxter’s service sales portfolio while maintaining the existing installed base. The role builds collaborative relationships with internal partners and external healthcare customers, strategically leveraging the service portfolio to develop solutions that meet customer needs. It identifies and influences decision makers at multiple levels within healthcare facilities and demonstrates the value of Baxter service solutions. The territory includes Alabama, Georgia, the Florida Panhandle, Southern Mississippi, and Southeast New Orleans.

The position drives sales of long-term service agreements, repair services, and OEM parts. It develops territory sales plans, manages the sales funnel in Salesforce.com, prepares and negotiates proposals, and collaborates with sales, service, and corporate partners to support customer satisfaction. Travel varies from 50% to 75%.

Requirements

• Strong understanding of the solutions selling process.
• Ability to build successful high-level relationships.
• Strong planning, organization, and communication skills.
• Proven influencing skills, including understanding and influencing personnel from nurses to C-level decision makers.
• Demonstrated analytical skills to track sales activity, develop sales plans, understand local competitive trends, and analyze sales deals.
• Ability to travel 50% to 75%.

Responsibilities

• Identify profitable revenue growth opportunities and drive them toward timely closure.
• Strengthen customer relationships across levels and departments to maintain and grow existing revenue.
• Develop and implement a comprehensive sales targeting plan and maintain a dynamic sales funnel for the assigned territory.
• Use Salesforce.com daily to document and manage the sales funnel, customer contact data, meeting notes, and sales progression.
• Drive profitable sales growth for service solutions, including long-term service agreements, repair services, and OEM parts.
• Monitor competitive activity in the territory and develop plans to address problem areas.
• Prepare, analyze, and develop overall solutions for new sales; draw on resources to ensure proposal and implementation-plan profitability.
• Negotiate with healthcare providers to finalize sales.
• Collaborate with other sales contributors, service teams, and corporate partners to support customer satisfaction.
• Facilitate inventory and assessment of customer-owned equipment before implementing service agreements.
• Maintain industry regulatory and technical product knowledge to support customer education.
• Build relationships with decision makers at multiple levels in healthcare facilities and demonstrate the value of Baxter service solutions.

Benefits

• Medical and dental coverage beginning on day one for eligible roles.
• Basic life, accident, short-term and long-term disability, and business travel accident insurance.
• Employee Stock Purchase Plan with the ability to purchase company stock at a discount.
• 401(k) Retirement Savings Plan with employee contributions and company matching.
• Flexible Spending Accounts.
• Educational assistance programs.
• Paid holidays and paid time off ranging from 20 to 35 days based on length of service.
• Family and medical leaves of absence.
• Paid parental leave.
• Commuting benefits.
• Employee Discount Program.
• Employee Assistance Program.
• Childcare benefits.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed