Territory Aftermarket Manager

21st Century Equipment•Scottsbluff, NE

3d•$90,000 - $120,000•Onsite

About The Position

21st Century Equipment LLC is seeking a full-time Territory Aftermarket Manager to join their passionate management team. This role involves leading and managing Parts and Service Management teams, engaging in ag-tech early-recruitment, maintaining relationships with regional schools, monitoring technician performance, optimizing CSR utilization, contributing to annual budget planning, ensuring high levels of customer satisfaction, and driving consistent execution of parts and service processes across the territory. The leader in this role directly influences productivity, customer experience, and long-term success.

Requirements

3+ years of experience in John Deere Parts or Service Department operations
Ability to manage and motivate both individuals and teams
Strong knowledge of salary and commission-based compensation
Basic understanding of financial principles related to Parts and Service operations
Ability to lift 50 lbs regularly
Strong computer skills
Ability to work in harsh weather conditions (heat, cold, blizzards)
Ability to climb ladders or crawl under equipment when needed

Responsibilities

Lead and manage the Parts and Service Management teams
Engage in ag-tech early-recruitment efforts and maintain strong relationships with regional schools
Monitor technician performance and production to ensure alignment with company goals
Optimize CSR utilization and contribute to annual budget planning
Ensure high levels of customer satisfaction and departmental profitability
Drive consistent execution of parts and service processes across your territory