Territory Account Manager - San Francisco, CA

GSK • San Francisco, CA

2d • $132,750 - $221,250 • Remote

About The Position

ViiV Healthcare is seeking an experienced, results-driven specialty sales professional to serve as a Territory Account Manager on its long-acting HIV Prevention Treatment Sales team in the San Francisco territory. The role focuses on working with healthcare professionals (HCPs) to adopt a new approach to HIV treatment and on helping deliver a buy-and-bill treatment model. Success requires operating effectively in a fast-paced, complex launch environment, developing strategic territory and account plans, and partnering across functions to meet business objectives and support ViiV Healthcare’s mission.

The Territory Account Manager will identify and win new business, understand customers’ clinical, organizational, and financial needs, and tailor account plans to help HCPs scale treatment to reach more patients. The role also involves coordinating with field-based colleagues to provide an integrated product experience, delivering strong customer service, using data and market expertise to guide execution, and fostering relationships with influential customers and thought leaders. The successful candidate is expected to act in accordance with ViiV’s values and compliance requirements and to adapt constructively to change and setbacks.

Requirements

• BA/BS degree.
• At least 2 years of pharmaceutical sales experience, including specialty sales experience.
• Ability to travel domestically as necessary, potentially overnight; the majority of time will be spent in market.
• Valid driver’s license.

Nice To Haves

• Degree in Business, Marketing, or Life Sciences.
• Strong planning and organization skills, analytical ability, business acumen, decision-making ability, and problem-solving skills.
• Experience influencing and collaborating cross-functionally in a matrixed environment.
• Excellent written and oral communication skills.
• Sales success in complex market access coverage situations.
• Experience working with HCPs to procure, manage, and administer cold-chain treatment products.
• Knowledge of HIV treatment and/or prevention markets.
• Spanish bilingual skills (preferred but not required).
• Experience partnering cross-functionally in an integrated account team model with multiple field-based team members.

Responsibilities

• Identify, target, and win new business by influencing HCPs to adopt a new approach to HIV treatment.
• Engage HCPs, nurses, staff, and administrators to understand clinical, organizational, and financial challenges and opportunities in target accounts.
• Use data analytics, business acumen, and market expertise to identify high-priority prospects.
• Prepare and execute business plans tailored to customer needs and designed to help HCPs scale their treatment model to reach more patients.
• Coordinate and partner with cross-functional colleagues, including Clinical Nurse Educators and Field Reimbursement Managers, to deliver an integrated product experience.
• Maintain a portfolio-based selling mindset and communicate internally to support a cohesive customer experience.
• Anticipate and address HCP problems, needs, and requests through exceptional customer service.
• Deliver and adapt execution plans to meet performance goals using KPIs, successful practices, and business problem-solving.
• Develop and foster relationships with influential customers and thought leaders.
• Act in accordance with ViiV’s culture, expectations, and values.
• Embrace ambiguity in a launch environment and approach setbacks as opportunities to learn and grow.
• Escalate issues and risks when needed and speak up.
• Understand and follow applicable compliance and regulatory guidelines.

Benefits

• Annual bonus.
• Eligibility to participate in a share-based long-term incentive program, dependent on role level.
• Health care and other insurance benefits for employees and families.
• Retirement benefits.
• Paid holidays.
• Vacation.
• Paid caregiver, parental, and medical leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level