Territory Account Manager HIV Prevention, Burbank, CA

GSK • Burbank, CA

7d • Remote

About The Position

ViiV Healthcare is seeking an experienced, results-driven specialty sales professional to join the long-acting HIV injectable treatment sales team. The Territory Account Manager works with healthcare professionals (HCPs) to support adoption of a new approach to HIV treatment, develop account and territory business plans, and achieve business objectives in a fast-paced, complex launch environment. Success requires adaptability, cross-functional partnership, and alignment with ViiV Healthcare’s mission of leaving no person with HIV behind.

The role sells to HCPs and services their accounts within an integrated account management framework, including setup and delivery of a buy-and-bill treatment model. The successful candidate identifies and develops high-priority opportunities, understands customer needs and account challenges, and coordinates with colleagues to provide a cohesive product experience. The position is based in the Burbank, California territory; domestic travel may be necessary, including overnight travel, with most time spent in the market.

Requirements

• BA/BS degree.
• Ability to travel domestically as necessary, which may include overnight travel; the majority of time will be spent in the market.
• Valid driver’s license.
• Grade 8: At least 2 years of pharmaceutical sales experience, including specialty sales experience.
• Grade 7: At least 5 years of pharmaceutical sales experience, including at least 3 years of specialty sales experience.

Nice To Haves

• Degree in Business, Marketing, or Life Sciences.
• Strong planning and organization skills, analytical ability, business acumen, decision-making ability, and problem-solving skills.
• Experience influencing and collaborating cross-functionally in a matrixed environment.
• Excellent written and oral communication skills.
• Sales success in complex market access coverage situations.
• Experience working with HCPs to procure, manage, and administer cold-chain treatment products.
• Knowledge of HIV treatment and/or prevention markets.
• Spanish bilingual ability; preferred but not required.
• Experience partnering cross-functionally within an integrated account team model that includes multiple field-based team members.

Responsibilities

• Identify, target, and win new business by influencing HCPs to adopt a new approach to HIV treatment.
• Engage HCPs, nurses, staff, and administrators to understand clinical, organizational, and financial challenges and opportunities within target accounts.
• Use data analytics, business acumen, and market expertise to identify high-priority prospects.
• Prepare and execute business plans tailored to individual customer needs and designed to help HCPs scale their treatment models to reach more patients.
• Coordinate and partner with cross-functional team members, including Clinical Nurse Educators and Field Reimbursement Managers, to deliver an integrated product experience.
• Maintain a portfolio-based selling mindset and communicate internally to ensure customers receive a cohesive, integrated ViiV experience.
• Provide exceptional customer service by anticipating and addressing HCP problems, needs, and requests.
• Deliver and adapt execution plans to achieve performance goals using KPIs, scaling successful approaches, and business problem-solving.
• Develop and foster relationships with influential customers and thought leaders.
• Act consistently with ViiV’s culture, expectations, and values, and embrace ambiguity and learning in a launch environment.
• Escalate issues and risks when needed and speak up about concerns.
• Understand and follow compliance and regulatory guidelines.

Benefits

• Annual bonus.
• Eligibility to participate in a share-based long-term incentive program, dependent on role level.
• Health care and other insurance benefits for employees and family.
• Retirement benefits.
• Paid holidays.
• Vacation.
• Paid caregiver, parental, and medical leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level