Terminal Supervisor (Alaska Railroad)

State of Alaska•Anchorage, AK

About The Position

The Terminal Supervisor directs, coordinates, and supervises yard crews, switch engines, and train movements within and through the terminal. The role runs daily terminal operations and provides leadership and organization across terminal activities, ensuring train and engine personnel work safely, professionally, and efficiently while supporting and executing the train operations plan. The supervisor manages terminal train plans and customer commitments; oversees switching, train movements, and employee conduct; and directs Mechanical Department employees in work related to terminal operations. The position maintains accurate and timely car-location and status information, monitors crew hours against budget and efficiency goals, and completes records concerning train make-ups, car movements, arrivals and departures, inspections, and customer audits. It also addresses deficiencies in employee work habits, attendance, rules compliance, and safety through training or other appropriate action. The role coordinates with operating personnel, other crafts, customer service representatives, Field Managers, and the Director of Anchorage Terminal Operations to meet organizational and customer goals and to develop or revise operating procedures. The supervisor promotes safe working conditions through operational monitoring and crew safety briefings, records safety incidents, and may participate in incident command activities. As the first-on-scene supervisor for property damage and personnel injuries, the position investigates accidents and incidents and may complete First Alert or formal investigation paperwork. Work is approximately 50% indoors at a terminal desk and 50% outdoors, potentially in extreme weather. The scheduled shift varies and includes nights, weekends, and holidays. The supervisor may provide limited assistance or coverage at other terminals or work away from the assigned terminal on occasion.

Requirements

High school diploma or GED.
At least three years of experience in railroad operations involving demonstrated knowledge of train or railcar movements, switching, train make-up, dispatching, or other railroad operating activities.
At least two years of experience supervising, managing, directing, or serving as a team leader for train operations or other railroad operating activities.
Ability to become GCOR qualified.
Valid driver's license, maintained with a continuous three-year period free of DUI or OUI convictions.
Knowledge of railroad operating rules.
Knowledge of locomotive power requirements, safety rules, timetables, clearances, track bulletins, Track Warrant and CTC rules, and train make-up restrictions.
Computer skills using Microsoft Office applications and ability to learn internal Alaska Railroad systems, including OIS, Fleet Tracker, Intranet Applications, and DB Launcher applications.
Excellent verbal and written communication skills.
Ability to work a varying scheduled shift that includes nights, weekends, and holidays, and to work outdoors in potentially extreme weather.

Nice To Haves

Train and Engine Service experience.

Responsibilities

Manage daily train operating plans and directives within the terminal.
Ensure customer commitments are met and industry switches are completed on schedule.
Direct and supervise yard switching, train movements, and employee conduct.
Direct Mechanical Department employees when their duties relate to terminal operations.
Maintain accurate, timely car-location and status inventory by reporting in OIS and coordinating with Freight Customer Service Representatives.
Monitor and direct crew hours to meet budgetary and efficiency goals.
Complete administrative records, including train make-ups, terminal and system car movements, arrivals and departures, inspections, customer audits, and other required information.
Correct and document deficiencies in work habits, attendance, rules compliance, or safety conduct through training or other appropriate methods, working closely with Field Managers.
Coordinate with operating personnel and other crafts to understand customer expectations and departmental requirements or limitations, and align work with Alaska Railroad goals.
Promote safe working conditions and operating-rule compliance through operational monitoring and start-of-shift safety briefings with each yard crew.
Enter information submitted on Safety Incident Report Program forms.
Work with the Director of Anchorage Terminal Operations and Field Managers to develop operating procedures or revise existing processes.
Participate in Incident Command activities or exercises when required.
Act as first-on-scene supervisor for property damage and personnel injuries, conduct investigations, and complete required First Alert or formal investigation paperwork when required.
Supervise UTU-represented employees in accordance with Alaska Railroad Human Resources policies and applicable collective bargaining agreements.
Direct employees from other departments, including TOFC, yard Carmen, and Maintenance of Way workers.
Ensure compliance with equal employment policies, safety requirements, operating rules, and government regulations.
Alert other managers and supervisors to unsafe conditions or inefficient processes and provide employees with performance feedback.
Communicate operational information and directions, receive status updates, maintain communication with supervisors, and support continuity of daily operations.
Participate in daily conference calls with the Chief Dispatcher, Power Planner, Crew Dispatchers, and other terminals to plan daily workflow.
Build and maintain working relationships with Train and Engine employees and employees in other crafts and departments.