Terminal Operations Manager - Soldotna, AK

Odyssey • Anchorage, AK

32d • Onsite

About The Position

Odyssey Logistics is hiring a Terminal Operations Manager to lead its Soldotna, Alaska terminal. This is a hands-on leadership role with ownership of terminal performance, backed by the resources and growth opportunities of a global logistics company. The manager leads daily operations, safety, service execution, cost control, team development, customer relationships, and local growth opportunities. The role involves working close to the operation, leading from the floor, solving problems, improving processes, and building relationships with employees and customers.

The position is onsite in Soldotna, with a Monday–Friday schedule during standard business hours. Travel includes local customer visits and occasional business travel as needed. The role reports to the Director, Operations. The position is bonus eligible and offers a competitive base salary. Relocation assistance may be available to exceptional candidates, subject to management review and approval before an offer is extended.

Odyssey Logistics is a global logistics and supply chain partner offering transportation, warehousing, trucking, Jones Act Ocean, customs brokerage, 3PL/4PL managed services, multimodal, and intermodal operations. It supports more than 6,000 customers globally and describes its culture through the values Win Together, Innovate Boldly, Drive Results, Customer Centric, and Guide with Care.

Requirements

• At least 5 years of experience in logistics, 3PL, terminal, distribution center, cross-dock, freight forwarding, trucking, or transportation operations.
• At least 2 years of people leadership experience, including coaching, training, staffing, performance management, and employee engagement.
• Strong understanding of terminal operations, labor planning, service execution, safety compliance, and cost control.
• Financial acumen, including exposure to P&L, pricing levers, cost-to-serve, margin analysis, or operating expense management.
• Strong customer-facing communication skills and ability to build relationships, resolve issues, and represent the business professionally.
• Ability to lead change, standardize processes, improve performance, and drive measurable results.
• Proficiency with Microsoft Office Suite and operational/reporting systems.
• Ability to become forklift certified.

Nice To Haves

• Prior experience in the Alaska market, including knowledge of the local business and transportation landscape, is highly preferred.
• Outside sales, business development, customer prospecting, or logistics sales experience is preferred.

Responsibilities

• Oversee daily terminal activity, including receiving, loading and unloading, staging, dispatch, yard activity, fleet coordination, service execution, and overall operational performance.
• Lead, coach, and develop employees; support staffing, onboarding, training, engagement, performance management, and workforce planning.
• Promote a safety-first culture and ensure compliance with OSHA, DOT, FMCSA, HAZMAT, company policies, and applicable safety standards.
• Monitor labor, overtime, vendor spend, productivity, expenses, KPIs, and reporting to improve service, efficiency, accountability, and cost control.
• Build customer relationships, partner with Sales and Pricing, support local customer visits, gather market insight, and help identify new business opportunities.
• Develop and improve SOPs, work instructions, and operating practices across dock, office, city, linehaul, dispatch, and supervisory functions.
• Partner with Safety, Sales, Pricing, Customer Service, Claims, HR, Finance, and Operations leadership to strengthen service execution and support business growth.

Benefits

• Choice of medical plans with FSA and HSA options
• Dental insurance
• Vision insurance
• Company-paid life and disability insurance
• 401(k) plan with company match
• Employee Assistance Program
• Company Health & Wellness Program
• Discounts with Preferred Vendors
• Relocation assistance may be available for exceptional candidates, subject to management review and approval

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed