Terminal Operations Manager - Soldotna, AK
About The Position
Odyssey Logistics is hiring a Terminal Operations Manager to lead its Soldotna, Alaska terminal. This hands-on leadership role is responsible for overall terminal performance, including daily operations, safety, service execution, cost control, team leadership, customer relationships, and local growth opportunities. The manager will lead from the floor, solve operational problems, improve processes, and build strong relationships with employees and customers. The role is onsite in Soldotna, with a Monday–Friday standard-business-hours schedule. It includes local customer visits and occasional business travel as needed. The position reports to the Director, Operations. The role is bonus eligible, and relocation assistance may be available for exceptional candidates, subject to management review and approval. Odyssey Logistics is a global logistics and supply chain partner offering transportation, warehousing, trucking, Jones Act Ocean, customs brokerage, 3PL/4PL managed services, multimodal, and intermodal operations. It supports more than 6,000 customers globally and describes its culture through the values Win Together, Innovate Boldly, Drive Results, Customer Centric, and Guide with Care. This is a safety-sensitive position. Employment is contingent on passing a pre-employment drug screen, including THC testing under company policy, and a criminal background check. Applicants must be authorized to work in the United States.
Requirements
- At least 5 years of experience in logistics, 3PL, terminal, distribution center, cross-dock, freight forwarding, trucking, or transportation operations.
- At least 2 years of people leadership experience, including coaching, training, staffing, performance management, and employee engagement.
- Strong understanding of terminal operations, labor planning, service execution, safety compliance, and cost control.
- Financial acumen, including exposure to P&L, pricing levers, cost-to-serve, margin analysis, or operating expense management.
- Strong customer-facing communication skills and ability to build relationships, resolve issues, and represent the business professionally.
- Ability to lead change, standardize processes, improve performance, and drive measurable results.
- Proficiency with Microsoft Office Suite and operational/reporting systems.
- Ability to become forklift certified.
- Must be currently authorized to work in the United States.
- Must pass a pre-employment drug screen, including THC testing under company policy, and a criminal background check.
Nice To Haves
- Prior experience in the Alaska market, including knowledge of the local business and transportation landscape, is highly preferred.
- Outside sales, business development, customer prospecting, or logistics sales experience is preferred.
- Extensive transportation and logistics expertise, strong leadership potential, and long-term growth capability may qualify candidates for relocation assistance, subject to approval.
Responsibilities
- Oversee daily terminal activity, including receiving, loading and unloading, staging, dispatch, yard activity, fleet coordination, service execution, and overall operational performance.
- Lead, coach, and develop employees; support staffing, onboarding, training, engagement, performance management, and workforce planning.
- Promote a safety-first culture and ensure compliance with OSHA, DOT, FMCSA, HAZMAT, company policies, and applicable safety standards.
- Monitor labor, overtime, vendor spend, productivity, expenses, KPIs, and reporting to improve service, efficiency, accountability, and cost control.
- Build customer relationships; partner with Sales and Pricing; support local customer visits; gather market insight; and help identify new business opportunities.
- Develop and improve SOPs, work instructions, and operating practices across dock, office, city, linehaul, dispatch, and supervisory functions.
- Work with Safety, Sales, Pricing, Customer Service, Claims, HR, Finance, and Operations leadership to strengthen service execution and support business growth.
Benefits
- Choice of medical plans with FSA and HSA options
- Dental insurance
- Vision insurance
- Company-paid life and disability insurance
- 401(k) plan with company match
- Employee Assistance Program
- Company Health & Wellness Program
- Discounts with preferred vendors
- Bonus eligibility
- Relocation assistance may be available for exceptional candidates, subject to management review and approval
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
