SR Terminal Manager
About The Position
The Terminal Manager oversees terminal dock operations and leads a team of drivers and dock workers. The role is responsible for freight loading and unloading, forklift traffic, and the proper picking and sortation of palletized freight. The manager recruits, hires, onboards, and retains terminal staff; monitors production against facility KPI goals; and maintains a safe work environment that complies with state and federal DOT and OSHA standards. The role also supports compliance with the company’s operational model and promotes quality and excellent service to internal and external customers. The position averages 50 hours per week and requires flexibility to work varying shifts as business levels increase.
Requirements
- Strong leadership skills, including the ability to hire, coach, counsel, train, and mentor employees.
- Desire to provide customers with excellent service.
- High aptitude for technology.
- Ability to multitask while remaining detail-oriented.
- Excellent written, listening, and verbal communication skills.
- Willingness to work an average of 50 hours per week.
Nice To Haves
- Prior LTL management experience is strongly preferred.
- Bachelor’s degree is preferred but not required.
Responsibilities
- Oversee terminal dock operations, including freight loading and unloading, forklift traffic, and proper picking and sortation of palletized freight.
- Recruit, hire, onboard, and retain terminal staff.
- Lead and hold a team of drivers and dock workers accountable.
- Monitor dock production to ensure facility KPI goals are met or exceeded.
- Maintain a safe work environment compliant with state and federal DOT and OSHA standards.
- Ensure compliance with the company’s operational model.
- Support a culture of excellence in product quality for internal and external customers.
- Work varying shifts as business levels increase.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
