SR Terminal Manager

Central Transport•Kansas City, MO

11d•Onsite

About The Position

Central Transport is hiring a Terminal Manager to oversee terminal dock operations within an LTL cross-dock facility. The role manages the loading and unloading of freight, forklift traffic, and the picking and sortation of palletized freight. The Terminal Manager provides leadership and accountability to a group of 5–10 LTL city and road drivers, recruits and develops terminal and driver staff, monitors production and audit compliance, and helps ensure facility KPI goals are met or exceeded. The role also supports a safe, compliant work environment and a culture of excellent service and product quality. The position is based at 4706 Stillwell Street, Kansas City, MO 64120, with a stated schedule of 6:00 a.m.–4:00 p.m., Monday through Friday, and flexibility to work varying shifts as business levels increase.

Requirements

Strong leadership skills, including the ability to hire, coach, counsel, train, and mentor employees.
Desire to provide customers with excellent service.
High aptitude for technology.
Ability to multitask while remaining detail-oriented.
Excellent written, listening, and verbal communication skills.
Willingness to work an average of 50 hours per week.

Nice To Haves

Prior LTL management experience is strongly preferred.
Bachelor’s degree is preferred but not required.

Responsibilities

Oversee dock operations in an LTL cross-dock facility, including freight loading and unloading, forklift traffic, and proper picking and sortation of palletized freight.
Provide leadership and accountability to 5–10 LTL city and road drivers by communicating expectations, coaching on new processes, and maintaining company and terminal expectations.
Recruit, hire, onboard, and retain terminal and driver staff.
Monitor dock production and facility audit compliance, ensuring facility KPI goals are met or exceeded.
Maintain a safe work environment compliant with state and federal DOT and OSHA standards.
Support a culture of excellent product quality for internal and external customers.