Tenant Construction Manager II

WS Development•Newton, MA

1d•$110,000 - $130,000

About The Position

WS Development is seeking a Tenant Construction Manager II to guide tenants through the construction process, from early interest in a space—often before lease signing—through store opening. The role centers on building strong tenant relationships and providing clear, proactive guidance on construction, lease, and regulatory requirements. The manager serves as the tenant’s primary point of contact and coordinates internal and external stakeholders to keep projects moving and tenants supported. The position owns project critical paths, milestones, budgets, landlord deliverables, tenant plan review, lease milestones, and project records. It works closely with leasing, legal, property management, design, and finance teams, as well as tenant architects, contractors, and city agencies. The manager also supports leasing strategy, identifies and resolves risks, communicates project updates to leadership, and helps junior team members develop. WS expects the role to use AI tools thoughtfully for communication, project tracking, research, and document review while applying human judgment to tenant relationships and complex decisions. The role requires at least seven years of relevant experience. A bachelor’s degree in a related field is preferred, though equivalent experience is welcomed. Regional and national travel is required. The expected salary range is $110,000–$130,000 per year, and the role is eligible for an annual bonus program.

Requirements

At least 7 years of experience in tenant construction, project management, owner’s representative, or construction coordination roles.
A track record of managing complex, multi-stakeholder projects while keeping participants informed and aligned.
Strong written and verbal communication skills, including clear writing, productive meeting facilitation, and delivering difficult news constructively.
Strong organization and disciplined milestone tracking and follow-through.
Solid understanding of lease agreements, construction documents, work letters, and city and state permitting processes.
A service mindset and ability to make complex processes manageable for tenants.
Comfort with ambiguity, competing priorities, and high-stakes tenant relationships.
Proficiency in Microsoft Word, Excel, and Project.
Demonstrated comfort with AI tools and a proactive approach to learning and applying new technology.
Ability and willingness to travel regionally and nationally.

Nice To Haves

Experience with a landlord, developer, or owner’s project management (OPM) organization.
Experience with Salesforce or a similar CRM or project-tracking tool.
Familiarity with AutoCAD and cost estimating.
Bachelor’s degree in Engineering, Architecture, Construction Management, Business, or a related field; equivalent experience is welcomed.

Responsibilities

Serve as the tenant’s primary point of contact from early interest in a space through store opening.
Set expectations, communicate proactively, anticipate tenant needs, and explain construction, lease, and regulatory requirements clearly.
Own the critical path for tenant projects, track milestones, identify risks, and keep stakeholders aligned.
Coordinate internal teams and external parties, including leasing, legal, property management, design, tenant architects, contractors, and city agencies.
Manage multiple projects concurrently and ensure follow-ups and details are not missed.
Draft and negotiate construction work letters (Exhibit B), defining landlord and tenant responsibilities.
Develop and manage project budgets, track costs, and keep stakeholders informed.
Oversee landlord deliverables and review and approve tenant construction plans for compliance with lease terms, WS design standards, and local regulations.
Track and communicate lease milestones, visit sites regularly, and maintain accurate project records in Salesforce.
Partner with leasing early in the process, providing construction and deal-structuring insight.
Identify construction and coordination risks, resolve problems with tenants and contractors, and handle difficult conversations professionally.
Provide clear, regular updates to leadership and cross-functional teams.
Help junior team members develop in project execution and tenant relationship management.
Use AI tools to support communications, work letters, project summaries, milestone and risk tracking, plan review, lease compliance checks, and permitting research.
Stay current on relevant AI tools and share learnings with the team.