Temporary Seasonal Hospitality Support Associate, Palo Alto

Hermès•Palo Alto, CA
•$22 - $23•Onsite

About The Position

The Temporary Seasonal Sales Support Associate provides clerical and hospitality support for front- and back-of-house operations at the Hermès Palo Alto boutique. The role supports the client experience in a fast-paced luxury environment, working collaboratively with the sales team and selling support teams. The position begins in November and runs through December 31. Other duties may be assigned by the supervisor.

Requirements

  • Strong communication skills.
  • Customer-service orientation.
  • Attention to detail.
  • Strong organizational skills.
  • Computer skills, including Microsoft Office.
  • Ability to handle difficult situations with grace, compassion, and composure.
  • Ability to lift 0–25 pounds without assistance.
  • Regular in-person work at a company-designated location is an essential function of the position.

Responsibilities

  • Greet clients, determine their needs, and escort them to the appropriate floor or sales associate.
  • Support beverage service in alignment with brand standards and coordinate with management to keep beverage supplies stocked.
  • Provide hospitable services, including bringing coloring books to children.
  • Support the sales process by hanging and returning merchandise, retrieving stock, and physically preparing the stock room.
  • Organize and prioritize the workstation and selling floor to support sales efforts.
  • Keep bags, boxes, note cards, ribbons, stationery, and similar items stocked.
  • Maintain selling floor merchandise standards, including straightening and filling in merchandise.
  • Perform other duties assigned by the supervisor.
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