Temporary Seasonal Hospitality Support Associate, San Francisco

Hermès•San Francisco, CA
•$22 - $23•Onsite

About The Position

The Temporary Seasonal Sales Support Associate provides clerical support for front- and back-of-house operations at Hermès’ San Francisco boutique. The role supports the client experience in a fast-paced luxury environment, working collaboratively with the sales team and selling support teams. It reports to the Client Experience & Service Manager. The seasonal position begins in November and runs through December 31. Other duties may be assigned by the supervisor.

Requirements

  • Strong communication skills.
  • Customer-service orientation.
  • Attention to detail.
  • Strong organizational skills.
  • Computer skills, including Microsoft Office.
  • Ability to handle difficult situations with grace, compassion, and composure.
  • Ability to lift 0–25 lbs. without assistance.
  • Regular in-person work at a company-designated location is an essential function of the position.
  • Ability to perform the key functions of the role with or without reasonable accommodations.

Responsibilities

  • Greet clients, assess their needs, and escort them to the appropriate floor or sales associate.
  • Support beverage service in accordance with brand standards and coordinate with management to keep beverage supplies stocked.
  • Provide hospitable services to clients, such as bringing coloring books to children.
  • Support the sales process by hanging merchandise, returning merchandise to the sales floor, retrieving stock, and physically preparing the stock room.
  • Organize and prioritize the workstation and selling floor to support sales efforts.
  • Keep supplies such as bags, boxes, note cards, ribbons, and stationery stocked.
  • Maintain selling-floor merchandise standards by straightening and replenishing merchandise.
  • Perform other duties as assigned by the supervisor.
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