About The Position

The Temporary Seasonal Sales Support Associate provides clerical support for front- and back-of-house operations at the Hermès San Diego Boutique, contributing to the client experience in a fast-paced luxury environment. The role works collaboratively with the sales and selling support teams and reports to the Operations Manager. The position begins in November and continues through December 31. Other duties may be assigned by the supervisor. The position supports boutique operations by welcoming clients, helping direct them to the appropriate floor or sales associate, supporting beverage service, and keeping supplies stocked. It also assists the sales team with merchandise handling and stockroom preparation, and helps maintain an organized workstation and selling floor with merchandise and supplies presented to boutique standards. Regular in-person work at a Company-designated location is an essential function.

Requirements

  • Strong communication skills.
  • Customer-service orientation.
  • Attention to detail.
  • Strong organizational skills.
  • Computer skills, including Microsoft Office.
  • Ability to handle difficult situations with grace, compassion, and composure.
  • Ability to lift 0–25 lbs. without assistance.
  • Ability to work regularly in person at a Company-designated work location.

Responsibilities

  • Greet clients, determine their needs, and escort them to the appropriate floor or sales associate.
  • Support beverage service in accordance with brand standards and ensure beverage supplies are stocked in partnership with management.
  • Provide hospitable services, such as bringing coloring books to children.
  • Support the sales team during the selling process by hanging and returning merchandise to the floor, retrieving stock, and physically preparing the stockroom.
  • Organize and prioritize the workstation and selling floor to support sales.
  • Keep bags, boxes, note cards, ribbons, stationery, and similar supplies stocked.
  • Maintain selling-floor merchandise standards by straightening and filling in merchandise.
  • Perform other duties assigned by the supervisor.
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