Temporary Seasonal Hospitality Support Associate, Palo Alto

Hermes • Palo Alto, CA

23h • Onsite

About The Position

The Temporary Seasonal Hospitality Support Associate provides clerical support for front- and back-of-house operations at the Hermès Palo Alto Boutique, supporting the client experience in a fast-paced luxury environment. The role works collaboratively with the sales team and selling support teams and reports to the Operations Manager. The position begins in November and continues through December 31. Regular in-person work at a Company-designated work location is an essential function. The pay range is $22.00 to $23.00 per hour; actual rates depend on the job, location, and individual experience. Other duties may be assigned by the supervisor.

Requirements

• Strong communication skills.
• Customer-service orientation.
• Attention to detail.
• Strong organizational skills.
• Computer skills, including Microsoft Office.
• Ability to handle difficult situations with grace, compassion, and composure.
• Ability to lift between 0 and 25 pounds without assistance.
• Ability to work in person regularly at a Company-designated work location.

Responsibilities

• Greet clients, determine their needs, and escort them to the appropriate floor or sales associate.
• Support beverage service in alignment with brand standards and ensure beverage supplies are appropriately stocked in partnership with management.
• Provide hospitable services, such as bringing coloring books to children.
• Support the sales team’s selling process by hanging merchandise, returning merchandise to the floor, retrieving stock, and physically preparing the stock room.
• Organize and prioritize the workstation and selling floor to support sales efforts.
• Keep bags, boxes, note cards, ribbons, stationery, and similar items stocked.
• Maintain selling floor merchandise standards by straightening and filling in merchandise.
• Perform other duties assigned by the supervisor.

What This Job Offers

• Education Level: No Education Listed