Temporary Seasonal Hospitality Support Associate, San Francisco

Hermes • San Francisco, CA

21h • Onsite

About The Position

The Temporary Seasonal Sales Support Associate provides clerical support for front- and back-of-house operations in the Hermès San Francisco boutique. The role supports the client experience in a fast-paced luxury environment, working collaboratively with the sales team and selling support teams. The position begins in November and continues through December 31. It reports to the Client Experience & Service Manager. Regular in-person work at a company-designated location is an essential function. Other duties may be assigned by the supervisor.

Requirements

• Strong communication skills.
• Customer-service orientation.
• Attention to detail.
• Strong organizational skills.
• Computer skills, including Microsoft Office.
• Ability to handle difficult situations with grace, compassion, and composure.
• Ability to lift 0–25 lbs. without assistance.

Responsibilities

• Support main-floor traffic by greeting clients, determining their needs, and escorting them to the appropriate floor or sales associate.
• Support beverage service in alignment with brand standards and ensure beverage supplies are appropriately stocked in partnership with management.
• Provide hospitable services, such as bringing coloring books to children.
• Support the sales team’s selling process by hanging merchandise, returning merchandise to the floor, retrieving stock, and physically preparing the stock room.
• Organize and prioritize the workstation and selling floor to support sales efforts.
• Keep bags, boxes, note cards, ribbons, stationery, and similar items stocked.
• Maintain selling-floor merchandise standards by straightening and filling in merchandise.
• Perform other duties as assigned by the supervisor.

What This Job Offers

• Education Level: No Education Listed