Temporary Licensing Specialist - OCLM Project

State of Colorado • Lakewood, CO

2d • Onsite

About The Position

The Colorado Department of Revenue’s Auto Industry Division regulates the motor vehicle and powersports industries, with emphasis on education, compliance, and enforcement. The Division works to protect consumers, treat applicants and licensees fairly and efficiently, and promote an honest and healthy industry in Colorado. Its licensing and investigative work supports compliance with Colorado statutes and regulations and applicable federal requirements.

This temporary position is located in Lakewood and supports the OLCM Project and the Division’s mission. The role processes licensing applications after investigations are completed, follows up with applicants about deficiencies, and makes licensing decisions under applicable rules, regulations, and procedures. It also produces, duplicates, and mails licenses; receives application payments; and reviews electronic files for upload to the OnBase digital system. For hard-copy records, the position organizes documents into batches by license type for scanning into the IDS system in Pueblo.

Applicants must pass a background investigation and be able to occasionally lift up to 20 pounds. Employees are also subject to the Department’s tax-compliance review and other applicable employment conditions. The work is primarily performed at a location within 30 miles of the state border; Colorado residents and non-residents may apply.

Requirements

• Three years of general clerical experience in an administrative or office support role demonstrating decision-making and multitasking, or an equivalent combination of related education and experience.
• Applicants must be able to successfully pass a background investigation.
• Must be willing and able to occasionally lift up to 20 pounds.
• Applicants must be legally eligible to work in the United States.
• Employees must file required Colorado Individual Income Tax returns and pay tax obligations.
• Final candidates must successfully complete a background investigation and reference check prior to appointment.

Nice To Haves

• Knowledge and experience processing license applications and renewals in a regulatory environment.
• Experience with the Mylo Licensing system and GenTax system.
• Strong understanding of the Colorado Motor Vehicle and Powersports Codes and Rules.
• Exceptional interpersonal and customer service skills.
• Excellent written and communication skills.
• Strong ability to multitask.
• Ability to work independently and accept supervision.
• Proven ability to organize and track workload.
• Strong attention to detail.
• Proficiency with position-related office technologies, especially Microsoft Word and Excel.

Responsibilities

• Process applications, including changes of ownership, modifications of premises, changes of trade name, and changes of location, after investigations are completed.
• Follow up on application deficiencies by sending written requests to applicants.
• Make licensing decisions in accordance with applicable rules, regulations, and procedures.
• Produce, create, duplicate, and mail licenses, including licenses approved for changes of trade name and newly issued Division licenses.
• Receive payments from applicants for applications.
• Review electronic licensing files and upload each file to the OnBase digital system.
• Organize hard-copy documents into batches by license type for scanning into the IDS system in Pueblo.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed