Temporary Financial Aid Processing Assistant

Texas A&M _ San Antonio • San Antonio, TX

3d

About The Position

The Temporary Financial Aid Processing Assistant supports day-to-day financial aid and scholarship operations at Texas A&M University–San Antonio. The role assists with reviewing student records and documentation, document collection and verification, data entry in Banner and related systems, routine awarding and disbursement, and monitoring processing workflows. It also supports scholarship records and awarding, administrative recordkeeping, quality assurance, compliance and audit preparation, and student-facing service operations.

Requirements

• High school diploma or an equivalent combination of education and experience.
• No prior experience required.
• Ability to multitask and work cooperatively with others.
• Strong verbal and written communication skills.

Nice To Haves

• Previous experience in customer service, clerical support, data entry, student services, financial aid, scholarships, admissions, enrollment services, banking, or related administrative functions.

Responsibilities

• Review student records and documentation for completeness.
• Assist with document collection, indexing, and verification workflows.
• Enter and update information in Banner and related systems.
• Assist with routine awarding and disbursement processing.
• Monitor processing queues and workflow tasks.
• Support over-award review and correction processes.
• Assist with student communications about missing documentation and processing requirements.
• Assist with scholarship data entry and record maintenance.
• Support scholarship awarding workflows and monitor scholarship documentation requirements.
• Coordinate scholarship processing activities with Financial Aid and Scholarship staff.
• Assist with reconciliation and reporting activities as assigned.
• Maintain processing logs and operational records.
• Assist with file reviews and quality assurance activities.
• Support compliance and audit preparation efforts.
• Assist with special projects and peak processing periods.
• Respond to general financial aid inquiries and assist students with submitting required documents.
• Provide status updates and direct complex questions to professional staff.
• Support front-line service operations during peak periods.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED