Temporary Event Staff
About The Position
Provide service to the general public and assist with the overall operation of Austin Tindall Sports Complex. Staff may work in a variety of event positions, including greeter, ticket seller or taker, parking attendant, usher, security, gate attendant, press box assistant, scorekeeper, batting cage attendant, customer service representative, runner, restroom attendant, rover, or ice plant attendant. Duties vary by assignment and may include collecting and reconciling cash, assisting patrons, supporting event operations, cleaning, and helping maintain the facility and athletic fields. Security duties include searching bags, monitoring events, and clearing patrons for entry; this position does not carry a weapon. The position is subject to close at any time.
Requirements
- High school diploma or GED.
- Six months of customer service experience dealing with the public.
- Possess and maintain a valid Florida Driver’s License.
- Knowledge of basic English and math.
- Ability to communicate effectively orally and in writing.
- Ability to establish and maintain effective working relationships with the public and employees.
- Ability to meet the physical demands of the position, including lifting up to 20 pounds, frequent lifting and carrying up to 10 pounds, and, depending on the assignment, significant walking and standing or pushing and pulling controls.
- Ability to express or exchange ideas verbally and perceive sound by ear, and have good eyesight for production or the safety of oneself and others.
- Most positions require physical agility for kneeling, bending, stooping, and reaching.
Responsibilities
- Provide service to the general public and assist with the operation of Austin Tindall Sports Complex.
- Collect cash from patrons when applicable and reconcile it at the end of the day.
- Perform light clean-up duties.
- Greet the public at the facility.
- Sell admission tickets or wristbands and handle cash and credit card payments.
- Verify wristbands, collect or scan tickets, and manage entry attendance.
- Collect parking fees, distribute parking tickets, and direct patrons to parking areas or spaces.
- Guide or assist patrons to seating or standing areas.
- Search bags for prohibited items, clear patrons for entry, and monitor events by walking around and observing attendees.
- Monitor entry lines and assist ticket takers and security personnel.
- Assist scorekeepers, scoreboard and video board operators, public address announcers, and media in the press box.
- Keep score at athletic competitions and operate computerized electronic scoreboards or video boards.
- Track online batting cage reservations, assist with walk-in reservations, retrieve balls, keep the area clear, and open and close cages for public use.
- Answer patrons' questions and provide directions.
- Retrieve and deliver goods needed during event operations.
- Clean restrooms and restock paper products and soap dispensers.
- Pick up trash across the property and empty collected trash into receptacles.
- Assist with basic lawn care, landscaping, and field preparation, including weeding, laying sod, spreading seed, planting, trimming, chalking fields, painting foul lines, applying field-drying agent, moving bases and mounds, and raking.
- Bag ice, store it in the proper freezer, and fill coolers with ice and water for benches.
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What This Job Offers
Education Level
High school or GED
