Temporary Credential Analyst

University of Redlands•Redlands, CA

8d•Onsite

About The Position

The Temporary Credential Analyst reports to the Associate Dean of Operations and Analytics in the School of Education. The position works collaboratively with staff to coordinate fieldwork placements and track student status, supporting students from entry into fieldwork or practicum through credentialing or licensure. It helps ensure that requirements, documentation, and applications are completed accurately and on time. The role maintains fieldwork procedures in compliance with program standards and processes credential and licensure applications for submission to the California Commission on Teacher Credentialing and the Board of Behavioral Sciences. The position coordinates placements across school districts, colleges, clinics, and university campuses; supports students, school districts, campus partners, and program supervisors; and provides administrative and logistical support for field supervision. It also reviews credential applications and student files, evaluates qualifications, completes compliance checks, and processes recommendations for credentials, certificates, or permits. The position requires flexible hours, which may include some evenings, weekends, and holidays.

Requirements

Bachelor’s degree required; a master’s degree is preferred.
At least three years of related experience relevant to the position’s duties and responsibilities; the posting also lists one to three years of related experience in a similar position or an equivalent combination.
Considerable knowledge of administrative procedures, word processing, spreadsheets, and database software.
Basic research skills and knowledge of record keeping.
Exceptional communication, organizational, and customer service skills.
Ability to interact effectively with on- and off-campus contacts, interpret regulations, and manage multiple tasks with tight deadlines.
Ability to work competently with a culturally and ethnically diverse population of students, faculty, and staff.
Knowledge of university operations, policies, and objectives.
Knowledge of English grammar, spelling, and punctuation, with the ability to communicate clearly orally and in writing.
Experience working with data sets and ensuring data accuracy; strong attention to detail.
Basic mathematics knowledge and knowledge of record-keeping and record-retention requirements.
Proficiency in Microsoft Office, including Excel, Word, and PowerPoint, and ability to operate standard office equipment.
Ability to learn new and evolving technology.
Knowledge of applicable federal and state laws and regulations, and ability to interpret and apply related policies and laws.
Ability to recommend appropriate courses of action within established guidelines.
Ability to prioritize tasks, meet deadlines, and work independently with minimal supervision in a fast-paced environment with changing priorities.
Motivation, tact, diplomacy, independent judgment, and initiative.
Ability to work effectively with confidential information and build positive relationships with internal and external partners.
Resume or CV and cover letter required to apply.
Satisfactory completion of a background check, including a criminal records check, is required.

Nice To Haves

Master’s degree.

Responsibilities

Coordinate field experience placements with school districts, colleges, and clinics for students in main-campus and regional-campus programs.
Request and confirm placements, track them, document assignments, and communicate accurate information to campus personnel.
Support school districts and campus partners in coordinating and maintaining field placements.
Provide administrative support to university program supervisors, including communications, contracting, and timecard approvals.
Provide technical and logistical support for field supervision onboarding and ongoing maintenance.
Respond to student inquiries and address questions related to field placements.
Support the planning of logistics workshops and fieldwork orientations, and host information sessions.
Follow credential-program reporting and processing requirements approved by the California Commission on Teacher Credentialing and the Board of Behavioral Sciences.
Review credential applications, conduct compliance checks, and determine whether to recommend credentials, certificates, or permits for issuance.
Evaluate academic qualifications and determine credit toward credentials, certificates, permits, and subject matter competency.
Process credential applications and reject applications that do not meet mandated requirements.
Assist with administrative review and verification of student files for credential or licensure recommendations in compliance with accrediting agencies.
Monitor the office email inbox, calendar, and phone line, and greet students and visitors.
Maintain confidentiality and follow safety and housekeeping policies and procedures.
Perform related duties and special projects as assigned.