Temporary Credential Analyst

University of Redlands•Redlands, CA

About The Position

The University of Redlands School of Education is hiring a temporary, exempt Credential Analyst for two months, full-time at 40 hours per week. Reporting to the Associate Dean of Operations and Analytics, the position collaborates with staff to coordinate and track fieldwork placements and student status, and supports students from entry into fieldwork or practicum through credentialing or licensure. The role helps ensure that requirements, documentation, and applications are accurate and completed on time. Working with Assistant Directors, the analyst maintains fieldwork procedures and processes credential and licensure applications for submission to the California Commission on Teacher Credentialing and the Board of Behavioral Sciences. The position coordinates placements with school districts, colleges, and clinics for students in main and regional campus programs; supports program supervisors, school districts, campus partners, and students; and provides logistical and administrative support for field supervision and orientations. Credentialing work includes reviewing applications and student files, conducting compliance checks, evaluating academic qualifications and credit, and determining whether applicants meet requirements for credential, certificate, or permit recommendations. The analyst also provides office coverage and handles confidential records. The work is primarily in a standard office setting, at a desk or computer workstation or in meetings, with minimal environmental controls for health and comfort. Flexible working hours are required and may include some evenings, weekends, and holidays. The position is available immediately. A resume or CV and cover letter are required to apply.

Requirements

Bachelor’s degree required; master’s degree preferred.
At least three years of related experience relevant to the position’s duties and responsibilities.
One to three years of related experience in a similar position, or an equivalent combination thereof.
Considerable knowledge of administrative procedures, word processing, spreadsheets, and database software.
Basic research skills and knowledge of record keeping.
Exceptional communication, organizational, and customer service skills; ability to interact effectively with on- and off-campus contacts, interpret regulations, and handle multiple tasks with tight deadlines.
Ability to interact competently with a culturally and ethnically diverse population of students, faculty, and staff.
Knowledge of university operations, policies, and objectives.
Knowledge of English grammar, spelling, and punctuation, and ability to communicate clearly orally and in writing.
Experience working with data sets and ensuring data accuracy; strong attention to detail.
Basic mathematics knowledge and knowledge of record keeping and record retention requirements.
Ability to prioritize tasks, meet deadlines, and work independently with minimal supervision in a fast-paced environment with changing priorities.
Motivation, tact, and diplomacy.
Proficiency with Microsoft Office, including Excel, Word, and PowerPoint; ability to operate standard office equipment and learn evolving technology.
Knowledge of applicable federal and state laws and regulations, and ability to understand, interpret, and apply policies and laws.
Ability to recommend appropriate actions within established guidelines, foster positive relationships, and align internal and external resources to achieve university objectives.
Ability to exercise independent judgment and initiative and work effectively with confidential information.
Ability to meet the physical demands described, including sitting for long periods, walking short distances, using office equipment, and lifting, carrying, or moving objects up to 20 pounds.
Satisfactory completion of a background check, including a criminal records check.
Resume or CV and cover letter required.

Nice To Haves

Master’s degree.

Responsibilities

Coordinate field experience placements with school districts, colleges, and clinics for students in main and regional campus programs, including requesting and confirming placements, tracking them, documenting assignments, and communicating accurate information to campus personnel.
Support school districts and campus partners in coordinating and maintaining field placements.
Provide administrative support to university program supervisors, including communications, contracting, and timecard approvals.
Provide technical and logistical support for field supervision onboarding and ongoing maintenance.
Respond to student inquiries and questions about field placements.
Support planning for logistics workshops and fieldwork orientations, and host information sessions.
Follow credential program reporting and processing requirements approved by the California Commission on Teacher Credentialing and the Board of Behavioral Sciences.
Review credential applications, conduct compliance checks, and determine whether to recommend credentials, certificates, or permits for issuance.
Evaluate academic qualifications and determine credit toward credentials, certificates, permits, and subject matter competency.
Process credential applications and reject those that do not meet mandated requirements.
Assist with administrative duties related to reviewing and verifying student files for credential or licensure recommendations in compliance with accrediting agencies.
Monitor the office email inbox, calendar, and phone line, and greet students and visitors.
Maintain confidentiality and follow safety and housekeeping policies and procedures.
Perform related duties and special projects as assigned or directed.