Temporary Case Manager, Project Based Housing - Asante Apartments

The People Concern•Los Angeles, CA

6d•Onsite

About The Position

The Case Manager supports clients’ housing stability, self-sufficiency, and community integration through evidence-based practices including harm reduction, housing first, and trauma-informed care. The role works with people who are currently homeless to assess and address barriers to housing placement. After clients locate appropriate housing, the Case Manager implements interventions to support housing retention and coordinates services to meet individual needs. The role also helps clients develop independent living and other life skills needed to transition from homelessness into permanent housing. The position is based at Asante Apartments in Los Angeles and is 100% onsite, Monday through Friday, 8:00 a.m. to 4:30 p.m. It is temporary through March 2027, with an option to extend, and is full-time, non-exempt, and non-management. The Case Manager reports to the Program Manager and serves the Housing Retention program in the Permanent Housing department.

Requirements

Valid California driver’s license, reliable car, auto insurance, and an acceptable driving record.
Willingness and ability to transport clients in a personal vehicle.
At least one year of experience providing services to individuals with a history of homelessness, mental illness, or dual diagnoses.
Demonstrated knowledge of issues faced by culturally diverse populations.
Proficiency in Word, Excel, and Outlook.

Nice To Haves

High school diploma, GED, or equivalent; a bachelor’s degree is preferred.
Alternatively, at least two years of experience working with homeless individuals, preferably people living with mental illness and/or substance addictions, or an equivalent combination of education and experience.
Ability to work in a high-tolerance harm-reduction model with clients experiencing multiple barriers.

Responsibilities

Maintain a caseload of approximately 20 high-acuity clients for intensive case management services, with caseloads of up to 40 for low-acuity clients.
Build relationships with clients to facilitate independence and improved physical and mental health.
Collaborate with LA County Department of Mental Health and Department of Health Services programs to coordinate clients’ treatment teams.
Engage clients and implement interventions emphasizing client choice, harm reduction, psychosocial rehabilitation, trauma-informed care, housing-first principles, and professional boundaries.
Assist with client screening, intake, enrollment, and orientation to program policies and goals.
Complete comprehensive biopsychosocial and functional-needs assessments to guide individualized treatment planning.
Develop quarterly collaborative goal plans with clients to improve quality of life and health outcomes.
Maintain accurate, complete, and current progress notes and data in electronic databases, and ensure client records are complete and properly filed in accordance with agency, department, and funder expectations.
Protect the confidentiality of client information in accordance with HIPAA and agency guidelines.
Help clients apply for and obtain benefits to which they are entitled.
Coordinate appointments, transportation, and follow-up services for health care, mental health care, substance-use services, and other local resources.
Transport clients in a personal vehicle to agencies and healthcare providers in the greater Los Angeles area.
Teach and model life skills such as budgeting, housekeeping, meal preparation, appointment scheduling, health maintenance, and community socialization.
Communicate with property managers and other third-party partners.
Work with the multidisciplinary team, including attending weekly staff meetings, individual supervision, and trainings.
Adapt workload as directed by the supervisor in response to funder expectations.
Perform other duties as assigned.