Temporary Case Manager, Project Based Housing - Asante Apartments
About The Position
The Case Manager supports Clients’ housing stability, self-sufficiency, and community integration using evidence-based practices such as harm reduction, housing first, and trauma-informed care. The role assists people experiencing homelessness in identifying and addressing barriers to housing placement, then supports recently housed Clients with housing retention and coordinated services tailored to their individual needs. The Case Manager also helps Clients develop independent living and life skills that support their transition into permanent housing. This is a temporary, full-time, non-exempt, non-management position based at Asante Apartments in Los Angeles. The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m. The position is expected to continue until March 2027, with an option to extend. The Case Manager reports to the Program Manager and maintains a caseload of approximately 20 high-acuity Clients, or up to 40 low-acuity Clients.
Requirements
- Valid California driver’s license, reliable car, auto insurance, and an acceptable driving record.
- Willingness and ability to transport Clients in a personal vehicle.
- At least one year of experience providing services to individuals with a history of homelessness, mental illness, or dual diagnosis.
- Demonstrated knowledge of issues faced by culturally diverse populations.
- Proficiency in Word, Excel, and Outlook.
Nice To Haves
- High school diploma, GED, or equivalent.
- Bachelor’s degree, or at least two years of experience working with homeless individuals, preferably people living with mental illness and/or substance addictions, or an equivalent combination of education and experience.
- Ability to work in a high-tolerance harm-reduction model with Clients experiencing multiple barriers.
Responsibilities
- Maintain a caseload of approximately 20 high-acuity Clients for intensive case management services, or up to 40 Clients if the caseload is low acuity.
- Build relationships with Clients, facilitating independence and maintenance of improved physical and mental health.
- Coordinate with LA County Department of Mental Health and Department of Health Services programs and Clients’ treatment teams.
- Engage Clients and implement interventions emphasizing Client choice, harm reduction, and psychosocial rehabilitation, guided by trauma-informed care, housing-first principles, and professional boundaries.
- Assist with Client screening, intake, enrollment, and orientation to program policies and goals.
- Complete comprehensive biopsychosocial and functional needs assessments to inform individualized treatment planning.
- Develop quarterly collaborative goal plans with Clients to improve quality of life and health outcomes.
- Maintain accurate, complete, and current progress notes and data in electronic databases, as required by the program and funders.
- Ensure Client documents in physical charts are complete, accurate, current, and filed according to agency, department, and funder expectations.
- Protect Client confidentiality in accordance with HIPAA and agency guidelines.
- Help Clients apply for and obtain benefits to which they are entitled.
- Coordinate appointments, transportation, and follow-up services for healthcare, mental health care, substance-use services, and other local resources.
- Transport Clients in a personal vehicle to agencies and healthcare providers in the greater Los Angeles area.
- Teach and model life skills, including budgeting, housekeeping, meal preparation, appointment scheduling, health maintenance, and community socialization.
- Communicate with property managers and other third-party partners.
- Work with the multidisciplinary team, including participating in weekly staff meetings, individual supervision, and trainings.
- Adapt workload as directed by the supervisor in response to funder expectations.
- Perform other duties as assigned.
Benefits
- Medical insurance
- Vision insurance
- Dental insurance
- 403(b) retirement plan with matching
- Paid holidays
- Paid vacation days
- Paid sick days
- Employee Assistance Plans (EAP)
- TELUS Health
- Flexible Spending Account (FSA)
- Basic Life and Accidental Death & Dismemberment (AD&D) insurance
- Voluntary short- and long-term disability
- Voluntary pet insurance
- Corporate discounts on hotels, theme parks, concerts, movies, restaurants, and more
- The People Concern University and certificates
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
