Temporary Associate

kate spade new york•Concord, NC

8d•$15 - $20

About The Position

The Temporary Associate (Stylist) serves as a trusted, knowledgeable advisor, helping customers select products that suit their aesthetic and lifestyle. The role helps customers discover and express their personal style and shows them how to incorporate Kate Spade products into their existing wardrobe. The position supports customer engagement, styling, sales, and store operations. Associates greet and assist customers, offer product knowledge and styling suggestions, help complete purchases, and maintain operational standards. The role requires a flexible schedule, including nights, weekends, busy seasons, high-traffic retail days, and public holidays. It also involves regular lifting and moving around the sales floor and stockroom. Kate Spade New York is part of Tapestry, a global house of brands. The company describes its workplace as committed to innovation, inclusion, equity, and diversity, and is an equal opportunity and affirmative action employer.

Requirements

Professional selling skills and exceptional interpersonal and communication abilities.
Prior experience in a retail environment.
Ability to multitask, prioritize, and work collaboratively in a team.
Social media awareness and willingness to learn omni/virtual selling techniques.
English proficiency or local-language proficiency, depending on the market.
Ability to work a flexible schedule, including nights, weekends, busy season, high-traffic retail days, and public holidays.
Ability to lift at least 25 pounds regularly and up to 50 pounds occasionally, and to climb, bend, kneel, and maneuver around the sales floor and stockroom.

Responsibilities

Greet guests warmly and confidently, demonstrating strong product knowledge.
Listen actively and ask follow-up questions to understand customer needs.
Provide styling advice, suggest add-ons, and create complete looks.
Show customers multiple ways to wear products and encourage exploration of new styles.
Guide customers through purchase decisions and provide a seamless checkout experience.
Reinforce customers’ choices and invite them to return.
Drive results through customer connections and storytelling.
Demonstrate knowledge of the brand and product attributes across categories.
Maintain operational standards, including stockroom organization and POS transactions.
Give and receive feedback constructively.