Temporary Assistant Cupboard Manager
About The Position
The Temporary Assistant Cupboard Manager partners with the Cupboard Manager to coordinate onsite logistics for volunteers picking up cookie orders throughout the Girl Scout Cookie Program. This position serves as a point of contact and representative of Girl Scouts of Greater Iowa, providing customer service and support to volunteers. The seasonal role supports the 2026 cookie program from January through March in Des Moines, with hours concentrated around scheduled cupboard operations and product distribution dates. Hours vary, approximately 20 to 25 per week, and shifts may end earlier if volunteer orders have been fulfilled. Some additional planning and preparation time may be added based on operational needs and personal preference. The position is paid at $16 per hour and is classified as non-exempt. The Assistant Cupboard Manager should be comfortable using computers, email, and online systems, and have strong communication, customer service, organizational, and problem-solving skills. Previous experience in customer service, inventory management, volunteer support, or a related role is helpful but not required. A cell phone and reliable transportation to and from the cupboard are required. The role requires the ability to work independently while collaborating with council staff and volunteers, and a commitment to supporting the Girl Scout Leadership Experience and the mission of Girl Scouts of Greater Iowa.
Requirements
- Comfort using computers, email, and online systems.
- Strong communication, customer service, organizational, and problem-solving skills.
- Ability to work independently while collaborating effectively with council staff and fellow volunteers.
- Commitment to supporting the Girl Scout Leadership Experience and the mission of Girl Scouts of Greater Iowa.
- A cell phone is required.
- Reliable transportation to and from the cookie cupboard location is required.
- Able to stand or be on feet for most of the day.
- Able to perform repeated bending and lift up to 20 pounds.
- Able to dress appropriately for the weather, including possible outdoor work or exposure to cold temperatures.
Nice To Haves
- Previous experience in customer service, inventory management, volunteer support, or a related role is helpful but not required.
Responsibilities
- Work with the Cupboard Manager to accurately fulfill cookie orders and process exchanges, damages, adjustments, and returns.
- Act as a point of contact and execute cupboard duties in the Cupboard Manager’s absence.
- Greet volunteers in a friendly, professional, and welcoming manner.
- Assist in managing and instructing external volunteer groups about cupboard procedures.
- Enter, update, and verify inventory and transaction data in the Smart Cookies online management system.
- Maintain accurate inventory records and support product accountability throughout the cookie program.
- Answer basic volunteer questions about cookie orders, inventory, pickup procedures, and cookie program policies.
- Maintain an organized, clean, and safe cookie cupboard environment.
- Drive cookie inventory between cupboard locations across the council footprint as needed to respond to volunteer demand and maintain product availability.
- Follow Girl Scouts of Greater Iowa policies, procedures, and safety guidelines.
- Demonstrate attention to detail, accuracy, and responsible stewardship of council assets and inventory.
- Build relationships with volunteers and council staff and foster a welcoming environment reflecting the organization’s values and mission.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
