Cupboard Clerk (San Jose)

Girl Scouts of Northern California•San Jose, CA

2d•Onsite

About The Position

The Cupboard Clerk supports the cookie program by maintaining a secure, clean cupboard space, managing inventory, and coordinating cookie pickups, exchanges, and transfers with troops. The role helps ensure equitable access to inventory, supports troop partnerships, and includes independent Girl Scouts (Juliettes). The clerk communicates with troop volunteers, service unit teams, and council staff; solves problems with patience and sensitivity; and supports volunteer guidance, youth engagement, and community impact. The position requires completion of required role-specific training and availability during key program periods, particularly high-demand times. The term begins January 18, 2027, and runs through March 31, 2027, at the latest. The weekly commitment is 18–20 hours: Wednesday 1:00 p.m.–6:30 p.m.; Thursday and Friday 2:30 p.m.–6:30 p.m.; and Saturday 8:30 a.m.–12:30 p.m. The successful candidate will follow GSNorCal’s inclusive practices and Culture Code, including its commitments to anti-racism, anti-oppression, and gender-inclusive practices. Girl Scouts of Northern California is an Equal Opportunity Employer and is committed to providing diverse, equitable, and inclusive spaces where girls, volunteers, and staff feel they belong.

Requirements

Be approachable, friendly, and understand the benefits of the cookie program.
Be familiar with, or willing to learn, how to use the provided tools, platforms, and resources.
Commit to GSNorCal’s Culture Code, including anti-racism, anti-oppression, and gender-inclusive practices.
Be available for the specified weekly schedule and key program periods.

Responsibilities

Complete all required position-specific training and be available during key program periods, especially high-demand times.
Maintain a clean, dry, smoke-free, pest-free, and secure cupboard space at a council-secured location.
Handle cookies carefully to maintain product integrity and prevent theft or damage.
Maintain accurate inventory counts and signed receipts for all transactions.
Record transactions daily in Smart Cookie and verify the accuracy of picked-up products.
Establish and publish cupboard pickup availability hours in Smart Cookie.
Facilitate cookie exchanges and troop-to-troop transfers as needed.
Ensure equitable access to cookie inventory for all troops.
Encourage and facilitate partnerships between troops to support mutual inventory and sales goals.
Include and support Juliettes (independent Girl Scouts) in the program.
Communicate effectively with troop volunteers, service unit teams, and council staff.
Address issues as they arise through patient and sensitive problem-solving.
Guide volunteers in managing cookie inventory effectively and support youth engagement and goal achievement.
Promote community engagement and a sense of giving back among Girl Scouts.